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Luxury Brand Sales Representative
2 months ago
Why join Reiss?
At Reiss, we pride ourselves on our commitment to sustainability, exceptional quality, and timeless style. Our presence as a distinguished luxury brand is well established, with numerous standalone stores, concessions, and franchise operations across various locations, alongside our online and app platforms.
Our shared mission at Reiss is to foster business growth, understand our customers' perspectives, and excel in every aspect of our operations.
For our retail teams, this translates to delivering outstanding customer service, creating a distinctive store atmosphere, and collaborating effectively to surpass both customer expectations and business objectives.
What does the role entail?
As a member of our Retail team, you will be joining our Brighton store as a Sales Associate on a part-time basis. Your primary responsibility will be to provide exceptional customer service while assisting our management team in achieving sales and operational targets.
Key Responsibilities
- Delivering a premium and personalized customer service experience
- Sharing in-depth knowledge of the brand and our product offerings
- Engaging effectively with customers, team members, and management
- Upholding visual merchandising standards
- Representing the Reiss brand with pride
Ideal Candidate Profile
- A genuine passion for premium or luxury products
- Previous experience in a customer-facing role
- Ability to empathize with customers' perspectives
- Strong customer service skills
- Adaptability to changing priorities
- Capability to thrive in a fast-paced retail environment
- Excellent communication and interpersonal abilities
- Strong organizational and decision-making skills
- Team-oriented mindset
- Proficient written and verbal communication skills
What we offer
- Seasonal business attire allowance
- Generous employee discount program
- Rewarding commission structure
- Comprehensive wellbeing and financial support through our Employee Assistance Programme
- Affordable health support via our medical cash plan
- Discounts on fitness memberships
- Family-friendly policies, including enhanced parental leave
- 23 days of annual leave, increasing to 25 days after two years of service
- Employee referral program
- Opportunities for career advancement
