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    Sheffield, Sheffield, United Kingdom SSP Group Full time

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    Sheffield, Sheffield, United Kingdom SSP Group Full time

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  • On Board Host

    2 months ago

    Sheffield, Sheffield, United Kingdom SSP Group Full time

    On Board HostJoin our team as an On Board Host for East Midlands Trains (EMR) at Sheffield Station.As an On Board Host, you will provide exceptional customer service, manage stock, and handle transactions while traveling on assigned trains.Key Responsibilities:Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service and managing...

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    1 month ago

    Sheffield, Sheffield, United Kingdom SSP Group Full time

    On Board Host Role OverviewWe are seeking a skilled and enthusiastic On Board Host to join our team at East Midlands Trains (EMR) at Sheffield Station. As an On Board Host, you will be responsible for providing exceptional customer service, managing stock, and handling transactions on our trains.Key Responsibilities:Provide 'at seat trolley service' on TPE...

  • On Board Host

    1 month ago

    Sheffield, Sheffield, United Kingdom SSP Group Full time

    On Board Host Role OverviewWe are seeking a skilled and enthusiastic On Board Host to join our team at East Midlands Trains (EMR) at Sheffield Station. As an On Board Host, you will be responsible for providing exceptional customer service, managing stock, and handling transactions on our trains.Key Responsibilities:Provide 'at seat trolley service' on TPE...

  • On Board Host

    1 month ago

    Sheffield, Sheffield, United Kingdom SSP Group Full time

    On Board Host Role OverviewWe are seeking a skilled and enthusiastic On Board Host to join our team at SSP Group. As an On Board Host, you will be responsible for providing exceptional customer service to our passengers on board our trains.Key Responsibilities:Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service, managing...

  • On Board Host

    1 month ago

    Sheffield, Sheffield, United Kingdom SSP Group Full time

    On Board Host Role OverviewWe are seeking a skilled and enthusiastic On Board Host to join our team at SSP Group. As an On Board Host, you will be responsible for providing exceptional customer service to our passengers on board our trains.Key Responsibilities:Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service, managing...

  • On Board Host

    4 weeks ago

    Sheffield, Sheffield, United Kingdom SSP Group Full time

    On Board Host Role OverviewWe are seeking a skilled and enthusiastic On Board Host to join our team at SSP Group. As an On Board Host, you will be responsible for providing exceptional customer service to our passengers on East Midlands Trains at Sheffield Station.Key Responsibilities:Provide 'at seat trolley service' on TPE trains, ensuring outstanding...

  • On Board Host

    4 weeks ago

    Sheffield, Sheffield, United Kingdom SSP Group Full time

    On Board Host Role OverviewWe are seeking a skilled and enthusiastic On Board Host to join our team at SSP Group. As an On Board Host, you will be responsible for providing exceptional customer service to our passengers on East Midlands Trains at Sheffield Station.Key Responsibilities:Provide 'at seat trolley service' on TPE trains, ensuring outstanding...

  • On Board Host

    4 weeks ago

    Sheffield, Sheffield, United Kingdom SSP Group Full time

    On Board Host Role OverviewWe are seeking a highly motivated and customer-focused individual to join our team as an On Board Host. As a key member of our onboard team, you will be responsible for delivering exceptional customer service and ensuring a seamless travel experience for our passengers.Key Responsibilities:Provide 'at seat trolley service' on TPE...

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    4 weeks ago

    Sheffield, Sheffield, United Kingdom SSP Group Full time

    On Board Host Role OverviewWe are seeking a highly motivated and customer-focused individual to join our team as an On Board Host. As a key member of our onboard team, you will be responsible for delivering exceptional customer service and ensuring a seamless travel experience for our passengers.Key Responsibilities:Provide 'at seat trolley service' on TPE...

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    1 week ago

    Sheffield, Sheffield, United Kingdom SSP Group Full time

    On Board Host OpportunityAt SSP Group, we are seeking a skilled and enthusiastic On Board Host to join our team. As an On Board Host, you will be responsible for providing exceptional customer service to our passengers on TransPennine Express trains.Key Responsibilities:Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service,...

  • On Board Host

    3 weeks ago

    Sheffield, Sheffield, United Kingdom SSP Group Full time

    Job Title: On Board HostJoin SSP Group, a leading provider of catering and onboard services to the British Railway Industry, as an On Board Host. As a key member of our team, you will provide exceptional customer service, manage stock, and handle transactions on TPE trains.Key Responsibilities:Provide 'at seat trolley service' on TPE trains, ensuring...

  • On Board Host

    3 weeks ago

    Sheffield, Sheffield, United Kingdom SSP Group Full time

    Job Title: On Board HostJoin SSP Group, a leading provider of catering and onboard services to the British Railway Industry, as an On Board Host. As a key member of our team, you will provide exceptional customer service, manage stock, and handle transactions on TPE trains.Key Responsibilities:Provide 'at seat trolley service' on TPE trains, ensuring...

  • On Board Host

    1 month ago

    Sheffield, Sheffield, United Kingdom SSP Group Full time

    On Board Host Role OverviewWe are seeking a skilled and enthusiastic On Board Host to join our team at East Midlands Trains (EMR) at Sheffield Station.Key Responsibilities:Provide exceptional customer service to passengers on board our trains, ensuring a positive experience and exceeding expectations.Manage stock and handle transactions efficiently,...

  • On Board Host

    1 month ago

    Sheffield, Sheffield, United Kingdom SSP Group Full time

    On Board Host Role OverviewWe are seeking a skilled and enthusiastic On Board Host to join our team at East Midlands Trains (EMR) at Sheffield Station.Key Responsibilities:Provide exceptional customer service to passengers on board our trains, ensuring a positive experience and exceeding expectations.Manage stock and handle transactions efficiently,...

  • On Board Host

    3 weeks ago

    Sheffield, Sheffield, United Kingdom SSP Group Full time

    On Board Host OpportunityWe are seeking a motivated and customer-focused individual to join our team as an On Board Host. As a key member of our onboard team, you will be responsible for providing exceptional customer service, managing stock, and handling transactions on our trains.Key Responsibilities:Provide 'at seat trolley service' on TPE trains,...

  • On Board Host

    2 weeks ago

    Sheffield, Sheffield, United Kingdom SSP Group Full time

    On Board Host Role OverviewWe are seeking a highly motivated and customer-focused individual to join our team as an On Board Host. As a key member of our onboard team, you will be responsible for providing exceptional customer service to our passengers, managing stock, and handling transactions on our trains.Key Responsibilities:Provide 'at seat trolley...

  • On Board Host

    2 months ago

    Sheffield, Sheffield, United Kingdom SSP Group Full time

    {"title": "On Board Host Role Overview", "content": "As an On Board Host with SSP Group, you will be responsible for providing exceptional customer service to our passengers on East Midlands Trains. Your role will involve managing stock, handling transactions, and ensuring outstanding customer service on our trains.Key responsibilities include:Providing 'at...

On Board Host

2 months ago

Sheffield, Sheffield, United Kingdom SSP Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as an On Board Host. As a key member of our team, you will be responsible for providing exceptional customer service to our passengers on board our trains.

Key Responsibilities
  • Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service, managing stock, and handling transactions.
  • Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
  • Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
  • Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs and offering accurate details on services, ticketing, platforms, and potential disruptions.
  • You can claim up to 50 rover tickets for TPE network rail for family & friends.
Why Join Our Team?

At SSP, we offer a dynamic and supportive work environment that values our employees' growth and development. As an On Board Host, you will have the opportunity to work with a diverse range of people, develop your customer service skills, and contribute to the success of our business.

  • Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK such as M&S, Burger King, Starbucks, Upper Crust etc.
  • Up to 75% discount off on SSP brands during work hours.
  • Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. (T&C apply).
  • Learn while you Earn: Access to award-winning training, apprenticeships and development.
  • Internal Growth Opportunities: Build your career with us 70% of our Managers are internal promotions.
  • App: Access shopping discounts, financial aid, wellbeing resources, GP appointments, and a 24/7 helpline for you and your loved ones.
  • Health and Wellbeing Support: Retail Trust, flexible working, family-friendly leave.
  • Culture: We value diverse backgrounds, offering support networks for LGBTQ+, Women's Network, Neurodiversity, Disability, and more.
  • Financial Support: UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, Advance earned pay, and up to £5000 Loans repaid through salary.
  • Referral Rewards: Get rewarded with £400 for successful referrals.
  • Holiday Allowance: 28 days holiday pro rata, inclusive of Bank Holidays.
  • Rewards & Recognition such as RG Stars, Extra Mile Vouchers, and more.
  • Travel and Leisure Pass: Duty and Leisure pass for TPE after probation.