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On Board Host
2 months ago
On Board Host Role Overview
We are seeking a skilled and enthusiastic On Board Host to join our team at East Midlands Trains (EMR) at Sheffield Station.
Key Responsibilities:
- Provide exceptional customer service to passengers on board our trains, ensuring a positive experience and exceeding expectations.
- Manage stock and handle transactions efficiently, maintaining a high level of accuracy and attention to detail.
- Travel on assigned trains, assisting passengers, achieving sales targets, and meeting contractual goals.
- Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
- Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs.
What We Offer:
- Competitive pay rate of £12.00 per hour plus commission.
- Full-time hours (40 hours) with rotational shifts between 5am and 7pm, including some weekends.
- Opportunities for career growth and development within the SSP Group.
- Access to award-winning training, apprenticeships, and development programs.
- Employee discounts on various SSP brands and franchises across the UK.
- Health and wellbeing support, including retail trust, flexible working, and family-friendly leave.
- Financial support, including UK pension plans, life assurance, and share incentives scheme.
Requirements:
- Must be 18 years of age or over to perform certain tasks or work on certain shifts.
- Adaptability to work in a dynamic and fast-paced environment, including long hours and varying shifts.
Benefits:
- 28 days holiday pro rata, inclusive of Bank Holidays.
- Receive rewards and recognition, such as RG Stars and Extra Mile Vouchers.
- 4 EMR return tickets per year after probation.
Join Our Team:
We are a premier provider of catering and onboard services to the British Railway Industry, committed to delivering a First-Class service consistently. No experience required; full training will be provided.
