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Sheffield, Sheffield, United Kingdom SSP Group Full timeJob Title: On Board HostJoin SSP Group, a leading provider of catering and onboard services to the British Railway Industry, as an On Board Host. As a key member of our team, you will provide exceptional customer service, manage stock, and handle transactions on TPE trains.Key Responsibilities:Provide 'at seat trolley service' on TPE trains, ensuring...
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On Board Host
1 month ago
On Board Host Role Overview
We are seeking a skilled and enthusiastic On Board Host to join our team at East Midlands Trains (EMR) at Sheffield Station. As an On Board Host, you will be responsible for providing exceptional customer service, managing stock, and handling transactions on our trains.
Key Responsibilities:
- Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service and managing stock.
- Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
- Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
- Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs.
- You can claim up to 50 rover tickets for TPE network rail for family & friends.
- Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
- Learn while you Earn: Access to award-winning training, apprenticeships, and development.
- Internal Growth Opportunities: Build your career with us 70% of our Managers are internal promotions.
- Health and Wellbeing Support: Retail Trust, flexible working, family-friendly leave.
- Culture: We value diverse backgrounds, offering support networks for LGBTQ+, Women's Network, Neurodiversity, Disability, and more.
- Financial Support: UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, Advance earned pay, and up to £5000 Loans repaid through salary.
- Get rewarded with £400 for successful referrals.
- 28 days holiday pro rata, inclusive of Bank Holidays.
- Receive rewards and recognition such as RG Stars, Extra Mile Vouchers, and more.
- 4 EMR return tickets/year after probation.
About SSP Group:
We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.
No experience required; full training will be provided.
