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Customer Experience Designer
2 months ago
### Opportunity Overview
We are seeking a talented Customer Experience Designer to join our clients growing experience design team at NeoSphere Tech Ltd. As a key member of our ambitious team, you will work with a wide variety of high-profile brands across a diverse mix of design briefs.
### Role Description
This is a full-time role for a Customer Experience Designer. The successful candidate will be responsible for designing and enhancing the end-to-end experience of customers within various settings. This will include designing customer journeys within digital, product, CX, and space/environment.
### Key Responsibilities
* Collaborate with cross-functional teams to research user needs and create user journeys
* Develop innovative solutions to optimize customer satisfaction
* Analyze complex problems and propose creative solutions
### Requirements
* Experience in user experience design, interaction design, or a related field
* Proficiency in design tools like Sketch, Adobe XD, or Figma
* Strong understanding of user research methodologies and usability principles
* Excellent communication and collaboration skills
### What We Offer
* Opportunity to work with a leading, omnichannel marketing services business
* Collaborative and ambitious team environment
* Chance to drive digital transformation across industries