Brand Ambassador

2 weeks ago

Castleford, Wakefield, United Kingdom TEMPUR UK Ltd Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a Brand Ambassador, you will be responsible for delivering exceptional customer service and promoting our premium brand, TEMPUR.

Key Responsibilities
  • Provide personalized advice and assistance to customers, ensuring they receive the TEMPUR customer journey.
  • Be knowledgeable about the benefits and uses of each TEMPUR product and continuously develop your product knowledge and understanding of the business.
  • Support Store Management in achieving individual and store sales targets.
  • Execute daily operational goals and priorities assigned by store management.
  • Maintain product merchandising, monitor shop floor inventory, and replenish new products when needed.
  • Operate cash registers, take and record orders through a computerized system, and close daily revenue.
  • Maintain a clean and orderly environment in the store and back office/kitchen areas.
Requirements
  • Proven experience in delivering exceptional customer service.
  • Ability to balance a customer-orientated and results-driven approach to deliver and exceed sales results.
  • Clear communication skills with a good command of English, both spoken and written.
  • Professionalism at all times, with an outgoing, friendly, and engaging personality.
  • Team player with the ability to maintain positive relationships with colleagues.
  • Adherence to company policies and procedures.
  • Ability to work flexible hours to meet business needs.
What We Offer
  • Competitive salary.
  • 25 days holiday.
  • Life Insurance.
  • Pension contributions.
  • Private medical insurance.
  • Team initiatives.
  • Training and Development.
  • Overtime Opportunities.

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