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Brand Ambassador

2 months ago


Castleford, Wakefield, United Kingdom TEMPUR UK Ltd Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a Brand Ambassador, you will be responsible for delivering exceptional customer service and promoting the TEMPUR brand.

Key Responsibilities
  • Customer Service: Provide outstanding customer service and ensure each customer receives the TEMPUR customer journey.
  • Product Knowledge: Develop and maintain in-depth knowledge of TEMPUR products and their benefits.
  • Sales and Conversion: Work towards achieving store sales and conversion targets.
  • Team Collaboration: Support the Store Management team in achieving individual and store sales targets.
  • Operational Tasks: Execute daily operational goals and priorities assigned by store management.
Requirements
  • Customer Service Experience: Proven experience in delivering exceptional customer service.
  • Product Knowledge: Ability to develop and maintain in-depth knowledge of TEMPUR products.
  • Sales and Conversion: Ability to balance a customer-orientated and results-driven approach to deliver and exceed sales results.
  • Communication: Excellent communication skills, both spoken and written.
  • Teamwork: Ability to maintain positive relationships with colleagues and work as part of a team.
What We Offer
  • Competitive Salary
  • 25 Days Holiday
  • Life Insurance
  • Pension Contributions
  • Private Medical Insurance
  • Team Initiatives
  • Training and Development
  • Overtime Opportunities