Client Engagement Specialist

4 weeks ago


Beckenham, Greater London, United Kingdom Mytime Active Full time
Position: Client Engagement Specialist

Location: Bromley

Compensation: Competitive salary and benefits

Employment Type: Part-time (weekends)

Working Schedule:

Saturday & Sunday 9:00am-5:30pm

PRIMARY OBJECTIVE:

The primary goal is to elevate customer satisfaction, attract new clientele, and meet revenue objectives through outstanding service delivery.

Core Responsibilities:

  • Delivering customer assistance and resolving inquiries effectively
  • Engaging with prospective clients to promote offerings
  • Transforming inquiries into sales opportunities
  • Maintaining precise customer documentation
  • Achieving financial and conversion goals
  • Identifying client needs and suggesting suitable solutions
  • Collaborating with team members
  • Exhibiting meticulous attention to detail and professionalism
  • Adapting to busy periods and managing multiple tasks efficiently
  • Utilizing Microsoft Office for daily operations

Required Skills and Competencies:

  • Experience in sales
  • Strong verbal communication skills
  • Operational background in leisure or golf sectors
  • Proficient in data entry and customer service
  • Excellent customer orientation and interpersonal abilities
  • Capability to perform under pressure
  • Skilled in Microsoft Office applications

Perks:

Join a nurturing organization that offers a competitive salary and benefits, including access to leisure and golf amenities, generous annual leave, holiday purchase options, pension scheme, and employee recognition programs.

About Mytime Active:

Mytime Active is a social enterprise committed to enhancing wellbeing through accessible leisure and health services across various locations. With a focus on reinvesting profits into community wellness, we have made a significant positive impact on the lives of many individuals.

*All employment offers are contingent upon standard pre-employment checks and clearance*



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