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Administrative Manager
2 months ago
Sellick Partnership is seeking an experienced Team Leader to join their estate planning team on a permanent basis. As a Team Leader, you will be responsible for managing a team of administrators to deliver high standards of service and support to legal teams and customers.
Key Responsibilities- Lead a team of administrators to provide an excellent service and meet set service level agreements (SLAs)
- Prioritize your own and the team's workload to ensure efficient delivery of operational work
- Provide training and support to develop the team and support on recruitment
- Prepare management reports on team performance and identify opportunities for improvement
- Experience as a legal administrator or previous team leader experience in a professional services industry
- Ability to inclusively lead, support, develop, and engage a diverse team to deliver on service levels in a fast-paced environment
- Highly organized with strong attention to detail and experience in handling large volumes of paperwork and inbound calls
- Pension with up to 10% employer contributions
- Incentive scheme up to 10% following probation
- Wellbeing benefits to support physical, financial, and mental health
- Coaching, training, and support to progress your career
- Discounts on products and services