IT Support Operations Team Supervisor
3 weeks ago
At Countess of Chester Hospital NHS Foundation Trust, we are committed to fostering a workplace where every team member is valued and recognized for their contributions. Our ongoing strategy emphasizes continuous enhancement and innovation in healthcare delivery.
Our mission is to enrich the lives of our community by providing outstanding healthcare services through collaboration and innovative practices.
We are dedicated to cultivating a High Performance Culture that empowers all employees to reach their full potential, aligned with our Trust's vision, values, and behaviors.
We encourage applications from diverse backgrounds and identities, particularly from groups that are currently under-represented in our region, including individuals from Black, Asian, and Minority ethnic backgrounds, as well as those with disabilities.
As we reassess our operational methods, we are exploring flexible working arrangements that promote a healthy work-life balance. Our recruitment process will assess how our inclusive employment policies, flexible work options, staff engagement initiatives, and Trust resources can mutually benefit both the organization and its employees.
Position Overview
Full-time Commitment: 37.5 hours per week
This pivotal role within the ICT Operations Department allows you to contribute meaningfully to our mission. As part of a three-member leadership team reporting to the ICT Deputy Service Delivery Manager, you will play a crucial role in ensuring exceptional customer service and ongoing improvement within the ICT Operations Department.
Key Responsibilities
Oversee the provision of a responsive, efficient, and customer-centric IT support service. The IT Support Operations Team Supervisor will ensure that the IT Service Desk staff deliver high-quality customer service and support in accordance with established Service Level Agreements. This position requires a blend of technical expertise, customer service skills, and business acumen.
The IT Support Operations Team Supervisor will collaborate closely with the ICT Operational Support Team Leader, ICT Desktop Support Team Leader, and IT Service Delivery Manager to maintain a high-performing, structured, and coordinated approach to IT support delivery.
The IT Service Desk team is responsible for providing first-line IT support across all Trust locations and will manage the escalation of unresolved incidents and service requests to the IT Service Delivery Manager.
As a subject matter expert in Informatics projects, the IT Support Operations Team Supervisor will lead operational support improvement initiatives and participate in the on-call rotation.
Benefits of Working with Us
-
Retail Operations Supervisor
3 weeks ago
Chester, Cheshire, United Kingdom Signet Jewelers Full timeJoin Signet Jewelers as a Retail Operations Supervisor At Signet Jewelers, we pride ourselves on providing an exceptional customer experience in our stores. As a Retail Operations Supervisor, you will play a vital role in supporting our Store Manager to achieve sales objectives and foster a culture of excellence. In this position, you will: Assist in...
-
Electrical Operations Supervisor
3 weeks ago
Chester, Cheshire, United Kingdom LIBERTY Full time £40,000Join Our Team as an Electrical Operations SupervisorLiberty is thrilled to present a remarkable opportunity for an Electrical Operations Supervisor to become a vital part of our dynamic team. This role is based in a thriving environment, focusing on projects across the North West and Wales.Position Overview:As an Electrical Operations Supervisor, you will be...
-
Electrical Operations Supervisor
3 weeks ago
Chester, Cheshire, United Kingdom Liberty Full time £38,850Electrical Operations SupervisorWe are seeking a dedicated professional to join our team, focusing on projects across various regions.This is a full-time, permanent position, requiring a commitment of 40 hours per week, with a competitive remuneration package of £38,850.Company VehicleFuel CardComprehensive Benefits PackageRole Overview: Liberty presents a...
-
Retail Operations Supervisor
3 weeks ago
Chester, Cheshire, United Kingdom TK Maxx Full timeBecome a Retail Operations SupervisorFlexible working hours available, throughout the weekPosition OverviewAre you prepared to embrace a distinctive leadership role within the retail sector? As a Retail Operations Supervisor, you will guide a diverse team of associates in a vibrant store atmosphere. With our continuously evolving business strategies, you...
-
Electrical Operations Supervisor
3 weeks ago
Chester, Cheshire, United Kingdom Liberty Full timePosition OverviewLiberty is pleased to announce a rewarding opportunity for an Electrical Operations Supervisor to become a vital part of our team. This role is integral to our operations, focusing on projects across various regions. The successful candidate will engage in a full-time permanent position, contributing 40 hours per week, and will be...
-
Supervisor - Store Operations
5 hours ago
Chester, Cheshire, United Kingdom ProCook Full timeAbout the RoleWe are seeking a highly motivated and experienced Supervisor to join our team at ProCook Cheshire Store. As a Supervisor, you will play a key role in ensuring the smooth operation of the store, providing exceptional customer service, and leading a team of retail professionals.Key ResponsibilitiesLeadership and Team Management: Lead and motivate...
-
Supervisor - Store Operations
3 hours ago
Chester, Cheshire, United Kingdom ProCook Full timeAbout the RoleWe are seeking a highly motivated and experienced Supervisor to join our team at ProCook Cheshire Store. As a Supervisor, you will play a key role in ensuring the smooth operation of the store, providing exceptional customer service, and leading a team of retail professionals.Key ResponsibilitiesLeadership and Team Management: Lead and motivate...
-
Logistics Operations Supervisor
3 weeks ago
Chester, Cheshire, United Kingdom Menzies Distribution Full timeCompany Overview:Menzies Distribution is on the lookout for a Logistics Operations Supervisor to join their dynamic team. The successful candidate will possess a strong background in managing parcel sorting processes and will play a crucial role in ensuring the smooth functioning of warehouse operations.Position: Logistics Operations SupervisorLocation:...
-
Warehouse Operations Supervisor
3 weeks ago
Chester, Cheshire, United Kingdom Menzies Distribution Full timeCompany Overview:Menzies Distribution is on the lookout for a Warehouse Operations Supervisor to join their dynamic team. The successful candidate will possess a strong background in managing parcel sorting processes and will play a crucial role in ensuring the smooth functioning of warehouse activities.Position: Warehouse Operations SupervisorLocation:...
-
Manufacturing Operations Supervisor
3 weeks ago
Chester, Cheshire, United Kingdom NMC Recruitment Ltd Full timePosition Overview: We are seeking a dedicated and experienced Production Supervisor to oversee operations within a large-scale manufacturing environment. This role is crucial for ensuring that production targets are met while maintaining high standards of quality and safety.Key Responsibilities: - Supervise daily production activities and manage a team of...
-
Manufacturing Operations Supervisor
3 weeks ago
Chester, Cheshire, United Kingdom NMC Recruitment Ltd Full timePosition Overview: We are seeking a dedicated and experienced Production Supervisor to oversee operations at a prominent manufacturing facility. This role is essential for ensuring efficient production processes and maintaining high-quality standards.Work Schedule: The successful candidate will work Monday to Friday, with rotating shifts from 6am to 2pm and...
-
Inventory Operations Supervisor
3 weeks ago
Chester, Cheshire, United Kingdom Charlotte Tilbury Full timeCHESHIRE OAKS POP UP STOREInventory Operations SupervisorPart Time, Fixed Term ContractAbout Charlotte Tilbury BeautyEstablished by renowned makeup artist and beauty innovator Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has transformed the global beauty landscape by simplifying makeup application for everyone, everywhere, with a user-friendly,...
-
Cleaning Operations Supervisor
3 weeks ago
Chester, Cheshire, United Kingdom TENON FM Full timeVacancy Overview ROLE SUMMARY: We are seeking a dedicated and dependable Supervisor to oversee our team of Cleaning Operatives and the Cleaning Services we deliver to our esteemed clients. Position Type: Permanent - Part Time. Compensation: £12.47 per hour. Working Hours: 35 hours per week, 7 hours per day, Monday to Friday - 07:00 to 14:30.Key...
-
Engineering Operations Supervisor
3 weeks ago
Chester, Cheshire, United Kingdom Stagecoach Group Full timePosition OverviewStagecoach Group is in search of an Engineering Operations Supervisor. This position entails managing a diverse fleet of vehicles while ensuring adherence to high operational standards and budgetary constraints.Key ResponsibilitiesOversee the maintenance and performance of the vehicle fleet.Ensure compliance with industry regulations and...
-
Cleaning Operations Supervisor
3 weeks ago
Chester, Cheshire, United Kingdom TENON FM Full timePosition OverviewROLE SUMMARY: We are seeking a dedicated and dependable Supervisor to oversee our team of Cleaning Operatives and the Cleaning Services we deliver to our esteemed clients.Employment Type: Permanent - Part Time.Compensation: £12.47 per hour.Working Schedule: 35 hours per week, 7 hours daily, Monday to Friday - 07:00 to 14:30.Key...
-
Manufacturing Operations Supervisor
3 weeks ago
Chester, Cheshire, United Kingdom NMC Recruitment Ltd Full timePosition: Production SupervisorLocation: WinsfordWorking Hours: Monday to Friday with rotating shifts from 6am to 2pm and 2pm to 10pm. Flexibility is required for occasional night shifts from 10pm to 6am based on operational demands.Compensation: Starting salary of £31,000, with potential for higher earnings based on relevant experience. NMC Recruitment Ltd...
-
Logistics Operations Supervisor
3 weeks ago
Chester, Cheshire, United Kingdom Encirc Full time £59,000 - £62,000Logistics Operations Supervisor | Permanent | £59,000 - £62,000 As a Logistics Operations Supervisor, you will embody a proactive mindset complemented by exceptional negotiation, communication, and presentation abilities, alongside a solid background in team leadership and development. Your role will focus on ensuring a high standard of quality control...
-
Manufacturing Operations Supervisor
3 weeks ago
Chester, Cheshire, United Kingdom NMC Recruitment Ltd Full timePosition Overview: As a key player in the manufacturing sector, the Production Supervisor will oversee daily operations within a large-scale production facility. This role is crucial for ensuring efficiency and quality in the production process.Work Schedule: The role requires flexibility with working hours, including a rotating schedule of Monday to Friday,...
-
Manufacturing Operations Supervisor
3 weeks ago
Chester, Cheshire, United Kingdom NMC Recruitment Ltd Full timePosition: Production SupervisorLocation: WinsfordWorking Hours: Monday to Friday with rotating shifts from 6am to 2pm and 2pm to 10pm. Flexibility is required for occasional night shifts from 10pm to 6am based on operational demands.Compensation: Starting from £31,000, commensurate with experience. NMC Recruitment Ltd is offering a permanent role within a...
-
Contract Operations Supervisor
2 weeks ago
Chester, Cheshire, United Kingdom Nexgen Group Full timeAbout Nexgen Group Nexgen Group is a leading provider of professional Cleaning and Grounds Maintenance services to both the public and private sectors. We are committed to delivering exceptional service and exceeding client expectations. Our success is driven by our talented team of professionals who are dedicated to providing high-quality workmanship and...