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Administrative Support Specialist

2 months ago

Trafford, United Kingdom Trafford Council Full time

Position: Business Support Officer

Organization: Trafford Council

Location: Altrincham Health and Wellbeing Centre

Salary: Band 3 (£9,557 - £10, hours per week)

Trafford Council is a Living Wage Employer.

Work Schedule: Part Time

Hours: 14.50 hours per week

Flexibility: We strive to accommodate flexible working arrangements. If you are interested in this role, please discuss potential flexibility with the recruiting manager.

Many of our staff enjoy the option to work from home for part of the week and/or adjust their working hours. This approach, known as SMART working, allows you to balance your professional responsibilities with personal commitments.

Contract Type: Permanent

Application Deadline: Ongoing

Interview Process: In-person

Role Overview

An exciting opportunity exists within Trafford's All Age Integrated Health and Social Care Business Administration Team for the South & Central Neighbourhood.

This integrated service encompasses staff from Trafford Borough Council and Manchester NHS Foundation Trust, working collaboratively to enhance health and social outcomes for residents.

The Business Support Officer will play a crucial role in assisting the Senior Business Support Officer by delivering efficient administrative support within a designated service area. Collaboration with colleagues, partners, and stakeholders is essential to effectively meet service demands.

This position offers a unique chance to engage with Trafford residents and families, contributing to improved health and social outcomes in a multi-agency setting. We provide a comprehensive induction program, supportive mentorship, regular supervision, and opportunities for professional development.

Key Responsibilities

Your primary duties will include:

  • Managing general administrative tasks for the Social Care Teams.
  • Coordinating meetings and accurately documenting minutes for various professional gatherings.
  • Updating systems and databases as required.
  • Assisting new employees with IT-related issues.
  • Communicating effectively with customers, professionals, and other agencies.
  • Responding to inquiries through various communication channels.

Candidate Profile

We seek a proactive, enthusiastic, and motivated individual with strong teamwork abilities and a commitment to delivering high-quality services. This role is based at the Altrincham Health & Wellbeing Centre, utilizing a hybrid working model. Successful candidates will join a busy, supportive, and friendly team dedicated to social work.

Ideal candidates will possess:

  • Excellent communication skills, with the ability to engage effectively with colleagues and the public.
  • Strong minute-taking abilities and proficiency in Microsoft Office applications.
  • A flexible and approachable demeanor, with the capability to work both independently and as part of a team.
  • Demonstrated customer service skills, exhibiting empathy and patience.
  • Experience with administrative systems in a large organization.

Staying current with mandatory training and participating in regular team meetings is essential to ensure alignment with team developments.

About Trafford Council

Trafford Council, along with its partners across public, private, and third sectors, is committed to closing inequality gaps and maximizing the potential of the Trafford area.

Our Vision: A Trafford where all residents, businesses, and communities thrive.

Trafford is a vibrant and prosperous location for building a career. The council and local schools employ around 8,000 individuals who play a vital role in enhancing the community. In return for their dedication, the council offers development opportunities and a fair, flexible workplace. Trafford Council is a Living Wage Employer.

Benefits

We welcome you into a friendly environment that encourages personal and professional growth. You will have the chance to work in a people-centered organization that values your input and allows you to influence our practices.

For more information about Trafford as a workplace and to explore our awards and benefits, please visit our website.

Other Relevant Information

To be eligible for this opportunity, you must demonstrate your right to work in the UK. For further details, please refer to the appropriate government resources.

Privacy Notice: Trafford Council is committed to protecting the privacy of its employees and applicants. For more information on how we handle personal data, please review our privacy notice.