Financial Wellbeing Project Manager

3 weeks ago

Cardiff, United Kingdom St Giles Trust Full time
About the Role

We are seeking an experienced and skilled Financial Wellbeing Project Manager to join our team at St Giles Trust. As a key member of our team, you will be responsible for providing operational management support across one or more contracts awarded by the HMPPS to deliver Finance, Benefit and Debt (FBD) services in Wales.

Key Responsibilities
  • Provide leadership and operational management support to a team of Financial Wellbeing Coaches (FWCs), Team Leaders and Administration team employed in the delivery of the contracts.
  • Plan and support the day-to-day workload for the team and set performance objectives with the team and monitor progress.
  • Monitor and manage all aspects of delivery and performance to ensure compliance with policy and procedures.
  • Develop and maintain strong working relationships with local Wales Probation managers and staff and other external stakeholders.
  • Provide regular reports in a range of formats to the Service Manager and monitor use of the Customer Approved Database.
Requirements
  • Experience of working in or managing services supporting challenging people.
  • Experience in working in or managing multi-agency partnerships working towards common objectives and outcomes.
  • Evidence of training at specialist level in money and/or welfare benefits advice from an accredited training provider.
  • Knowledge and understanding of the requirements of managing a caseload.
  • Wide range of money advice knowledge, budgeting, dealing with priority and non-priority debts, County Court/High Court options, insolvency options and welfare benefits.
  • Ability to coach and mentor staff to motivate and facilitate optimum performance in a team.
  • Strong IT, interpersonal and communication skills, both verbal and written.
What We Offer

We offer a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges.

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