Financial Wellbeing Project Manager
4 weeks ago
We are seeking an experienced and skilled Financial Wellbeing Project Manager to join our team at St Giles Trust. The successful candidate will be responsible for providing operational management support across one or more contracts awarded by the HMPPS to deliver Finance, Benefit and Debt (FBD) services in Wales.
Key Responsibilities- Provide leadership and operational management support in debt and welfare benefits to a team of Financial Wellbeing Coaches (FWCs), Team Leaders and Administration team employed in the delivery of the contracts.
- Plan and support the day-to-day workload for the team and setting performance objectives with the team and monitor progress.
- Monitor and manage all aspects of delivery and performance to ensure compliance with policy and procedures.
- Develop and maintain strong working relationships with local Wales Probation managers and staff and other external stakeholders.
- Provide regular reports in a range of formats to the Service Manager and monitoring use of the Customer Approved Database.
- Experience of working in or managing services supporting challenging people.
- Experience in working in or managing multi-agency partnerships working towards common objectives and outcomes.
- Evidence of training at specialist level in money and/or welfare benefits advice from an accredited training provider.
- Knowledge and understanding of the requirements of managing a caseload.
- Wide range of money advice knowledge, budgeting, dealing with priority and non-priority debts, County Court/High Court options, insolvency options and welfare benefits.
- Ability to coach and mentor staff to motivate and facilitate optimum performance in a team.
- Strong IT, interpersonal and communication skills, both verbal and written.
St Giles Trust is an ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. We believe that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
We are an equity and inclusion confident employer and welcome all applications. We particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges.
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