Customer Service Coordinator

3 weeks ago


London, Greater London, United Kingdom Nationwide Platforms Full time
Customer Service Coordinator Role at Nationwide Platforms

Nationwide Platforms, a member of the Loxam Group, is actively looking for a Customer Service Coordinator to enhance their Customer Service Team. In this role, you will be instrumental in upholding outstanding customer service standards while contributing to revenue enhancement.

Key Responsibilities:
  • Oversee all customer inquiries and ensure prompt resolution
  • Facilitate the onboarding of new accounts and generate quotations
  • Recognize sales prospects and follow up on provided quotes
  • Guarantee precise order processing and data management
  • Foster positive relationships with clients and internal departments
  • Effectively address customer inquiries and challenges
Qualifications:
  • Previous experience in customer service or sales support
  • Customer-oriented with strong communication capabilities
  • Ability to thrive under pressure and work collaboratively
  • Excellent negotiation and problem-solving skills

At Nationwide Platforms, we pride ourselves on being the premier provider of powered access solutions in the UK, emphasizing safety and customer satisfaction. Join our team and experience a vibrant and inclusive workplace that prioritizes respect, collaboration, and excellence.



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