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HR Operations Specialist
3 months ago
About John Guest
At John Guest, we are dedicated to excellence in our industry. Our innovative solutions are designed to enhance the quality of life for our customers while maintaining a commitment to sustainability and operational efficiency. We pride ourselves on our strong global presence and our ability to adapt to the needs of local markets.
Our Work Environment
We foster a culture that values each individual's contribution while encouraging collaboration and innovation. Our team is empowered to challenge conventional methods and strive for continuous improvement. We prioritize safety, integrity, and inclusivity in all our operations, ensuring that our workplace is not only productive but also supportive of our diverse workforce.
ROLE OVERVIEW
The HR Coordinator will deliver a comprehensive, client-focused service to support our colleagues and management in the execution of daily HR operations and transactions.
KEY RESPONSIBILITIES
- Deliver a high standard of service by maintaining precise HR records and efficiently managing all HR administrative processes.
- Oversee all administrative functions, including the organization and filing of training certifications and related documentation.
- Act as the primary point of contact for inquiries directed to the HR Shared Service inbox.
- Assist with all facets of the employee lifecycle, including onboarding, offboarding, leave management, and other HR-related processes.
- Generate and distribute monthly reports to relevant departments as outlined in the HRSS task list.
- Provide both transactional and advisory support in preparing necessary documentation for colleagues, ensuring accuracy and compliance.
- Contribute to process enhancements by evaluating HR workflows for efficiency.
- Collaborate with the Payroll Manager to address queries and ensure timely payroll processing.
- Support HR Business Partners with various ad hoc tasks as needed.
- Coordinate and facilitate key initiatives such as wellness programs and recognition events.
- Assist the HRSS team in organizing health assessments and managing employee benefits.
- Participate in monthly meetings and assist with recognition processes for outstanding colleagues.
- Facilitate training sessions as requested by the Learning and Development team.
- Manage the recruitment process by organizing interviews and related logistics.
- Oversee the administration of the company vehicle program, including managing fines and employee records.
- Assist employees with password resets and app downloads for HR systems.
QUALIFICATIONS AND SKILLS
- Prior experience in HR administration is essential.
- Exceptional attention to detail.
- Strong organizational and time management skills, with the ability to meet tight deadlines.
- Excellent communication abilities and a customer-focused mindset.
- Capability to build effective relationships and manage stakeholder expectations.
- A collaborative team player who handles sensitive matters with discretion.
- Proficient in Microsoft Office applications.
- Proactive, solution-oriented approach with the ability to navigate challenges and enhance processes.
EDUCATIONAL REQUIREMENTS
Essential: A Levels or equivalent qualification.
Desirable: Level 3 CIPD qualification preferred.
