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Facilities Operations Assistant

2 months ago

London, Greater London, United Kingdom Lewis Silkin LLP Full time

Job Summary

Lewis Silkin LLP is seeking a highly organized and detail-oriented Facilities Operations Assistant to join our team. As a key member of our Facilities Department, you will play a critical role in ensuring the smooth operation of our office facilities.

Key Responsibilities

  • Assist in carrying out all facilities operational and administration tasks, including event planning, meeting room setup, and post-room management.
  • Provide exceptional customer service to stakeholders, including printing and copying services, and troubleshoot issues as needed.
  • Maintain and update records, including machine and software setup, toner replenishment, and courier bookings.
  • Coordinate the delivery and distribution of BRP cards, and assist with the collection of leaver's IT equipment.
  • Act as the first point of contact for facilities helpdesk enquiries and escalate as necessary.
  • Conduct daily office safety checks, including fire evacuations, business continuity, and security.
  • Assist with risk assessments, maintain accurate records, and coordinate training requirements.
  • Manage access control, liaise with third-party contractors, and record and escalate any major issues relating to service standards.
  • Effectively manage stationery levels, archiving processes, and systems, including logging files and deeds on the file track system.
  • Assist with ad-hoc projects, including office moves, desk moves, and maintenance tasks.
  • Support the Facilities team on general maintenance needs, ensuring all office areas are presentable and in good repair.
  • Adhere to and support the firm's environmental initiatives, including recycling and confidential waste disposal.

Requirements

  • Previous experience in an office, professional services, or facilities environment.
  • Knowledge and experience in Smartspace App, Building Management System (BMS), Access control, and CCTV and Lighting systems.
  • IWFM Level 2 Diploma is desirable.

Working with Us

Lewis Silkin LLP is a leading law firm that works with innovative businesses to protect and enhance their most important assets. We are committed to providing exceptional service to our clients and colleagues, and we are looking for a Facilities Operations Assistant who shares our values and is passionate about delivering high-quality results.