Vendor Partnership Specialist

6 days ago

Basingstoke, Hampshire, United Kingdom TD SYNNEX Europe Services and Operations S.L.U. Full time

**About TD SYNNEX Europe Services and Operations S.L.U.**

We are a leading IT distributor and solutions aggregator for the IT ecosystem, with a strong presence in Europe. Our company is built on a foundation of innovation, customer satisfaction, and a commitment to being a diverse, inclusive employer of choice.

**Job Purpose:**

We are seeking an experienced and strategic Business Development Manager to join our team. The ideal candidate will have a strong background in IT distribution and experience managing vendor relationships. This role is critical in optimizing and expanding our vendor partnerships and ensuring we deliver top-quality products and services to our customers.

**Key Responsibilities:**

  • **Strategic Planning and Analysis:**
    • Analyze market trends, industry activities, and customer feedback to inform business strategies.
    • Prepare regular reports on sales activities, pipeline status, and business development performance.
    • Analyze sales and financial data to identify trends and areas for improvement.
  • **Vendor Relationship Management:**
    • Build and maintain strong, long-lasting relationships with internal stakeholders, vendors, and partners.
    • Identify, evaluate, and onboard new vendors to expand our product portfolio and meet market demands.
    • Act as the primary point of contact for key vendor accounts, ensuring high levels of customer satisfaction.
  • **Contract and Performance Management:**
    • Negotiate vendor contracts, pricing, and terms to ensure favorable conditions for the company.
    • Monitor contract compliance and manage renewals, amendments, and terminations.
    • Track vendor performance using key performance indicators (KPIs) and metrics.
    • Conduct regular performance reviews and provide feedback to vendors to drive continuous improvement.
  • **Collaboration and Coordination:**
    • Work closely with internal teams, including category management, procurement, country sales, marketing, finance, and legal, to ensure seamless integration of vendor products and services.
  • **Issue Resolution:**
    • Address and resolve any issues or disputes with vendors in a timely and effective manner.
    • Ensure prompt resolution of product or service-related problems to maintain high levels of customer satisfaction.

**Requirements:**

  • Minimum of 5 years of experience in vendor management, category management, business development, sales, or a related role within the IT distribution industry.
  • Proven track record of achieving sales targets and driving business growth.
  • Strong understanding of IT products, solutions, and the distribution market.
  • Full business proficiency in English.

**What We Offer:**

  • Elective benefits tailored to your country to best accommodate your lifestyle.
  • Grow your career with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate your personal well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: value every voice and celebrate our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the most of our global organization: network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with your community: participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

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