On Board Support Administrator
1 week ago
The On Board Support Administrator will be a key member of the On Board Services team, providing administrative support to ensure the smooth operation of our services. This role will be based at Bristol Temple Meads Station and will involve working closely with our front-line colleagues to ensure they have the necessary resources and support to deliver excellent customer service.
Key Responsibilities- Manage and maintain crew equipment and uniform, ensuring that all necessary supplies are ordered and available as required.
- Process and distribute information to colleagues, including printing and mail dropping documents as needed.
- Ensure that all administrative tasks are completed in accordance with GDPR guidelines, maintaining the confidentiality and security of sensitive information.
- Post important information on notice boards and ensure that all colleagues are aware of relevant updates and announcements.
- Maintain accurate and up-to-date records of crew information on Paper Vision, ensuring that all necessary documentation is complete and compliant.
- Attend confidential meetings within the GWR network, taking minutes and notes as required.
- Report information to other departments through various systems, ensuring that all necessary data is accurate and up-to-date.
- Provide administrative support to the OBS Managers, taking notes and messages as needed.
- Identify and resolve problems, working with colleagues to find solutions and improve processes.
- Confident user of Microsoft Office, including Word, Excel, and Outlook.
- Experience with ordering systems and ability to manage inventory.
- Proven experience in taking minutes and notes in confidential meetings.
- Previous experience working in an office environment, with a strong understanding of administrative procedures.
- Ability to work under pressure, maintaining a professional and positive attitude in all situations.
- Problem-solving skills, with a positive and cheerful outlook.
- High level of personal presentation, with a professional approach to all tasks and responsibilities.
As a member of the FirstGroup team, you will enjoy a range of benefits, including a defined benefit pension scheme, free rail travel across the GWR network for you and your family, company-sponsored health care plan, discounted shopping and gym membership, and an employee assistance programme. Your uniform will be provided, and you will have access to comprehensive training and development opportunities.
About the LocationThis role will be based at Bristol Temple Meads Station, and all applicants must live within a 1-hour commute of the depot. The role will have a 25-hour per week work pattern, with a 2-week rota. Week 1 will involve working Monday, Tuesday, Thursday, and Friday, from 09:15 to 15:30. Week 2 will involve working Monday, Tuesday, Friday, and Saturday, from 09:15 to 15:30.
Our Commitment to Diversity and InclusionAt FirstGroup, we believe that everyone belongs, and we are committed to providing an inclusive environment for all our colleagues. We value diversity of thought, progressive ways of working, and the growth and development of all our employees. We review all roles and job descriptions to ensure they are accessible and support flexible working options, where possible. If you require additional support to complete your application due to a disability or neurodivergent condition, please let us know so we can provide a fair and equal process for all applicants.
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On Board Support Administrator
3 days ago
Bristol, Bristol, United Kingdom FirstGroup Full timeAbout the RoleThe On Board Support Administrator will be a key member of the On Board Services team, providing administrative support to ensure the smooth operation of our services. This role will be based at Bristol Temple Meads Station and will involve working closely with our front-line colleagues to ensure they have the necessary resources and support to...
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On Board Support Administrator
3 days ago
Bristol, Bristol, United Kingdom FirstGroup Full timeAbout the RoleThe On Board Support Administrator will be a key member of the On Board Services team, providing administrative support to ensure the smooth operation of our services. This role will be based at Bristol Temple Meads Station and will involve working closely with our front-line colleagues to ensure they have the necessary resources and support to...
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