Cardiac Services Administrative Support

3 weeks ago

Dartford, Kent, United Kingdom Dartford and Gravesham NHS Trust Full time

Position Overview

We are pleased to announce a part-time opportunity for a Band 3 fixed-term role as a Cardiac Services Administrative Support. This position is designed to provide essential coverage for a maternity leave within our dedicated team.

The successful candidate will collaborate closely with the Cardiac Services Coordinator and the nursing staff within the day ward and Cath Lab. Our team is small yet highly effective, fostering a supportive environment for all members.

Key Responsibilities

The individual in this role will be tasked with managing all administrative functions related to the service, which includes:

  • Coordinating patient appointment scheduling and ensuring timely follow-ups.
  • Establishing and maintaining organized filing systems.
  • Updating patient information and managing waiting lists using the Patient Administration System (PAS).
  • Engaging with patients in a courteous and professional manner.

Candidates should possess advanced proficiency in computer applications, particularly MS Office, along with exceptional communication and organizational abilities.

About Our Organization

At Dartford and Gravesham NHS Trust, we are dedicated to fostering an inclusive and diverse workforce. We aim to reflect the communities we serve and cultivate a culture where every individual can thrive. We welcome applications from candidates of varied backgrounds, perspectives, and experiences to enhance our progress towards a diverse and supportive workplace.

Health and Safety Commitment

As part of our commitment to the health and safety of our staff and patients, we encourage all employees to be vaccinated against COVID-19 and receive annual flu vaccinations. This commitment is vital in ensuring the safety and care of our patients and colleagues.

Candidate Profile

Qualifications and Training

Essential

  • Minimum of 5 GCSEs at grades A-C/1-9 or equivalent, including Mathematics and English.
  • NVQ Level 3 or equivalent qualification.

Desirable

  • European Computer Driving Licence (ECDL).
  • RSA Level 3 (or equivalent) in typing and computer literacy.

Experience

Essential

  • Previous administrative or clerical experience.

Desirable

  • Experience working within an NHS or healthcare environment.
  • Proven ability to manage or organize a caseload or service, including public interaction.
  • Familiarity with data collection and audit presentation.

Skills and Knowledge

Essential

  • Advanced knowledge of computer-based tools, including MS Excel, PowerPoint, and Word.
  • Strong problem-solving and time management skills.
  • Excellent communication skills across various media.
  • Ability to perform under pressure and manage competing priorities effectively.

Desirable

  • Capability to create and manipulate databases using MS Access.

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