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Reception and Customer Service Assistant
2 months ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our Front of House Team as a Reception and Customer Service Assistant. As a key member of our team, you will be responsible for providing exceptional customer service, supporting the smooth running of our reception and café areas, and creating a friendly, relaxing, and professional environment for our members and visitors.
Key Responsibilities:
- Provide exceptional customer service to all visitors, responding to queries in a caring and helpful manner.
- Support the café team in preparing and serving fresh, healthy, and nutritional food and drinks.
- Assist with the smooth running of our reception area, ensuring a welcoming and professional environment.
- Collaborate with the Front of House Team to create a positive and inclusive atmosphere for our members and visitors.
- Contribute to the development and implementation of initiatives to improve customer satisfaction and experience.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Basic computer skills, including Word and Excel.
- Flexibility and willingness to adapt to changing circumstances.
- Passion for delivering exceptional customer service and creating a positive experience for others.
About Nuffield Health:
Nuffield Health is a leading healthcare provider, dedicated to delivering high-quality services and improving the health and wellbeing of our members. We are committed to creating a positive and inclusive work environment, where our employees feel valued and supported.
