Technical Sales Support Specialist

1 week ago


Cardiff, Cardiff, United Kingdom Hunter Selection Careers Full time

Job Summary:

We are seeking a highly skilled Technical Sales Support Engineer to join our team at Hunter Selection Careers. As a Technical Sales Support Engineer, you will play a vital role in supporting our engineering and commercial teams with customer and product support.

Key Responsibilities:

  • Lead the product support activities to provide exceptional customer service and technical support.
  • Manage the escalation of complex customer issues.
  • Develop and maintain a deep understanding of our products and their applications.
  • Develop and implement customer support best practices and standard operating procedures.

Requirements:

  • Technical background with experience dealing with customers and end users.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong understanding of product applications and technical specifications.

What We Offer:

  • Competitive salary range of £35-40,000.
  • Discretionary bonus.
  • Private Medical Insurance.
  • Pension.
  • Life Assurance cover 4 x Salary.
  • Company sick pay.
  • Career progression opportunities.


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