Sales Support Specialist
3 weeks ago
About Tarmac
At Tarmac, we value 'who you are' as much as 'what you do'. We are committed to fostering a collaborative and ambitious environment where every team member can thrive.
We are seeking a Sales Support Specialist to enhance our operations at the Tarmac Taffs Well Concrete Plant. This position is conveniently located for candidates from various surrounding areas.
Key Responsibilities
Reporting to the Customer Service Supervisor, the Sales Support Specialist will play a crucial role in delivering exceptional customer service and engaging with stakeholders across all levels. The responsibilities include:
- Handling inbound and outbound calls with clients
- Preparing quotations for ready-mixed concrete products and negotiating pricing
- Ensuring high standards of customer service
- Achieving performance targets and adhering to established KPIs for sales and customer interactions
- Collaborating effectively to promote a unified team approach
Ideal Candidate Profile
The ideal candidate for the Sales Support Specialist role will have relevant experience in a similar position, adept at managing both inbound and outbound communications with clients.
As a Sales Support Specialist, you should possess:
- Outstanding communication and organizational abilities
- The capability to manage multiple tasks and prioritize effectively
- Confidence in engaging with stakeholders of varying seniority
- A strong motivation to meet and exceed goals
- Flexibility and adaptability in a dynamic environment
- A proven track record as a team player
- A commitment to a collaborative team ethos
- A results-oriented mindset, comfortable working with defined KPIs
- Proficiency in IT applications
Why Choose Tarmac?
In addition to the Sales Support Specialist role, we offer a comprehensive range of career development opportunities along with competitive rewards, incentives, and benefits:
- Bonus scheme
- Enhanced holiday entitlement
- Contributory pension scheme
- Access to the Tarmac Reward platform for discounts on various services
- Confidential support through our Employee Assistance helpline
- Participation in our Employee Communities, which include various networks
- Opportunities for training and professional development
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