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Advanced Technical Support Engineer

2 months ago


London, Greater London, United Kingdom Mind Recruitment - Technology, Executive & IT Sales Full time

EUC SUPPORT SPECIALIST - 3rd LEVEL EXPERTISE

Salary: Up to £55,000 with an excellent benefits package

A leading global media organization is looking to expand its EUC team with a skilled member based in the UK. This role primarily offers remote work with occasional office visits. The EUC team is responsible for providing internal support as part of a broader Technology division, collaborating closely with external escalation partners.

As a 3rd Level Technical Support Engineer, you will be tasked with delivering advanced support across various Microsoft technologies. To qualify for this position, candidates should possess substantial knowledge in the following areas:

  • Microsoft Endpoint Configuration Manager (highly proficient)
  • Powershell (strong proficiency)
  • MDM/MAM (competent)
  • Microsoft Defender (competent)
  • Intune (knowledgeable to proficient)

Ideal candidates will have a minimum of 5-6 years of experience as a Technical Support Engineer within a Microsoft-centric environment, along with additional experience in Adobe products, Office Applications (M365), Windows Servers (2016/2019), and assessing security vulnerabilities using Defender.

This position presents a remarkable opportunity to join a dynamic and engaging company that emphasizes ongoing technical training, professional development, and career advancement for its employees.

Interested candidates are encouraged to submit their current CV for consideration.