Cost Management Specialist

4 weeks ago

Salford, Salford, United Kingdom Keoghs Full time
Position Overview

Cost Management Specialist

Location: Bolton, Hybrid Work Model

Employment Type: Permanent, Full-Time

Compensation: Up to £35,000

Essential Experience: Background in Costs Management Required

Role Objective:

  • To evaluate, analyze, and negotiate the resolution of cost-related issues while managing all procedural elements and documentation until resolution or assessment of costs within our dedicated Clinical Negligence Costs Team. The role involves providing cost-related guidance to clients and negotiating on various matters to achieve savings for our clientele.

Key Responsibilities:

  • Manage an individual caseload utilizing an internal case management system, ensuring timely and precise updates along with billing and management information to support informed business decisions.
  • Assess, advise, and negotiate final costs claimed, including drafting Points of Dispute and addressing responses.
  • Meet daily chargeable hour targets while effectively managing workload to comply with service level agreements and critical deadlines.
  • Delegate tasks appropriately to team members when feasible.
  • Conduct file reviews, including strategy formulation and identifying strengths and weaknesses, and prepare documentation accordingly.
  • Draft cost strategy reports, updating them throughout the case lifecycle.
  • Provide clients with written updates via email or letter, ensuring they receive timely and accurate information regarding case progress upon request.
  • Conduct periodic file reviews in accordance with client requirements.
  • Negotiate costs that are beneficial to our clients.
  • Handle correspondence and phone communications.
  • Achieve agreed performance metrics.
  • Draft relevant applications and/or respond to applications, instructing Counsel or Costs Lawyer as necessary.

Candidate Profile/Key Skills:

  • Proven experience in cost negotiation, including the preparation of points of dispute and managing cases through to PA and DA.
  • Strong educational background – minimum of 3 GCSEs at grade C or above, or equivalent, including Mathematics and English.
  • Excellent communication skills, both written and verbal, with prior experience in client interaction.
  • Strong telephone negotiation abilities.
  • Experience in managing an individual caseload while meeting service level agreements and key performance indicators.
  • Ability to work independently and use initiative.
  • Strong organizational skills with the ability to prioritize tasks effectively.
  • Exceptional listening skills.
  • Decisive and able to remain composed under pressure.
  • Team-oriented with the ability to collaborate effectively.
  • Proficient in IT applications.

Desirable Qualifications:

  • Higher education – Degree and/or LPC and/or ALCD or equivalent.
  • Experience in conducting own advocacy.

Our Core Values

At Keoghs, we are dedicated to fostering a sustainable and successful environment for our employees and clients. Our four core values guide our actions:

  • Dynamic: We swiftly adapt to change, always looking forward.
  • Innovative: We focus on solutions with an entrepreneurial mindset.
  • Succeed Together: We value diverse perspectives and achieve success collectively.
  • Connected: We unite under a common mission to make a positive impact.

We are committed to equal opportunities and support applicants with disabilities. Please reach out to Human Resources for any necessary adjustments during the application process.

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