Front Desk Associate
3 weeks ago
We are seeking a highly skilled and enthusiastic Front Office professional to join our team at Dakota Edinburgh. As a key member of our Front Desk team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our valued customers.
Key Responsibilities- Provide warm and welcoming service to guests, responding to their needs and resolving any issues promptly and efficiently.
- Manage the Front Desk operations, including check-in, check-out, and room assignments, ensuring accuracy and attention to detail.
- Process guest payments, handle room key cards, and maintain accurate records of guest transactions.
- Collaborate with other departments to ensure seamless communication and provide excellent support to our guests.
- Stay up-to-date with hotel policies, procedures, and services, providing accurate information to guests and colleagues.
- Minimum of two years' experience in a hospitality setting, preferably in a hotel environment.
- Strong administration skills, with the ability to prioritize tasks and work efficiently in a fast-paced environment.
- Excellent communication and interpersonal skills, with a genuine passion for delivering exceptional guest service.
- Ability to work flexible shifts, including weekends and holidays, and be available to work during peak periods.
- Fully computer literate, with a knowledge of property management systems (training will be provided).
- A competitive salary and benefits package.
- Opportunities for career development and growth within our company.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
- Access to our Employee Assistance Program, including mental health support and counseling services.
- A range of employee benefits, including discounts on hotel stays, meals, and other perks.
Dakota Edinburgh is a luxury hotel located in the heart of South Queensferry, offering stunning views of the Firth of Forth. Our hotel features 130 beautifully designed bedrooms, a destination cocktail bar, and a brasserie-style grill. We are committed to delivering exceptional guest service and creating memorable experiences for our valued customers.
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Front Desk Associate
4 weeks ago
Queensferry, Edinburgh, United Kingdom Dakota Edinburgh Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Front Desk Associate to join our team at Dakota Edinburgh. As a key member of our Front Office team, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide warm and welcoming...
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Front Desk Associate
4 weeks ago
Queensferry, Edinburgh, United Kingdom Dakota Edinburgh Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Front Desk Associate to join our team at Dakota Edinburgh. As a key member of our Front Office team, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide warm and welcoming...
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Front Desk Associate
3 weeks ago
Queensferry, Edinburgh, United Kingdom Dakota Edinburgh Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Front Office professional to join our team at Dakota Edinburgh. As a key member of our Front Desk team, you will be responsible for delivering exceptional guest service, ensuring seamless check-in and check-out processes, and providing administrative support to our hotel operations.Key...
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Front Desk Associate
3 weeks ago
Queensferry, Edinburgh, United Kingdom Dakota Edinburgh Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Front Office professional to join our team at Dakota Edinburgh. As a key member of our Front Desk team, you will be responsible for delivering exceptional guest service, ensuring seamless check-in and check-out processes, and providing administrative support to our hotel operations.Key...
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Front Desk Associate
3 weeks ago
Queensferry, Edinburgh, United Kingdom Dakota Edinburgh Full timeAbout the RoleWe are seeking a highly skilled and experienced Front Office professional to join our team at Dakota Edinburgh. As a key member of our Front Office team, you will be responsible for delivering exceptional guest service and ensuring that our guests have a memorable and enjoyable stay with us.Key ResponsibilitiesProvide a warm and welcoming...
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Front Desk Associate
3 weeks ago
Queensferry, Edinburgh, United Kingdom Dakota Edinburgh Full timeAbout the RoleWe are seeking a highly skilled and experienced Front Office professional to join our team at Dakota Edinburgh. As a key member of our Front Office team, you will be responsible for delivering exceptional guest service and ensuring that our guests have a memorable and enjoyable stay with us.Key ResponsibilitiesProvide a warm and welcoming...
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Receptionist - Front Desk Professional
1 week ago
Queensferry, Edinburgh, United Kingdom Dakota Edinburgh Full timeJob DescriptionWe are seeking a highly skilled and experienced Receptionist to join our team at Dakota Edinburgh. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, handling all aspects of reception duties, and working closely with other departments to ensure seamless operations.Key...
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Receptionist
4 weeks ago
Queensferry, Edinburgh, United Kingdom Dakota Edinburgh Full timeAbout Dakota EdinburghDakota Edinburgh is a luxury hotel located in South Queensferry, offering a unique blend of style, comfort, and exceptional service. As a Receptionist, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Job SummaryWe are seeking a highly motivated and...
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Receptionist
4 weeks ago
Queensferry, Edinburgh, United Kingdom Dakota Edinburgh Full timeAbout Dakota EdinburghDakota Edinburgh is a luxury hotel located in South Queensferry, offering a unique blend of style, comfort, and exceptional service. As a Receptionist, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Job SummaryWe are seeking a highly motivated and...
