Warden - Residential Care

5 days ago


Middlesbrough, Middlesbrough, United Kingdom Residential Management Group Ltd Full time
About the Role

We are seeking an experienced and caring Warden to join our team at Residential Management Group Ltd. As a Warden, you will play a vital role in ensuring the safety, security, and well-being of our residents.

Key Responsibilities
  • Resident Care and Support: Enhance the quality of life for our residents by creating a warm and friendly environment, and providing assistance with daily tasks as needed.
  • Property Management: Effectively manage the residential development, ensuring a safe, secure, and well-maintained environment for residents, staff, and visitors.
  • Security and Maintenance: Monitor and maintain the security systems, including the call system, door entry, and fire defences. Perform routine maintenance tasks, such as changing light bulbs and tidying communal areas.
  • Communication and Problem-Solving: Develop strong relationships with residents, staff, and contractors. Resolve issues promptly and effectively, using diplomacy, empathy, and patience.
  • Administrative Tasks: Complete administrative duties, including recording maintenance inspections and weekly checks, using relevant IT systems.
Requirements
  • Experience: Previous experience in a similar role, preferably in a residential care setting.
  • Skills: Excellent customer service skills, good communication skills (verbal and written), and the ability to solve problems effectively.
  • Flexibility: A flexible work attitude, with the ability to work varied hours, including weekends and bank holidays.
What We Offer
  • Competitive Salary: A competitive salary, with opportunities for career progression.
  • Benefits Package: A comprehensive benefits package, including 25 days annual leave, pension scheme, and life assurance.
  • Training and Development: Ongoing training and development opportunities, to help you grow and succeed in your role.


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