Healthcare Assistant

2 months ago

Warminster, Wiltshire, United Kingdom The Avenue Surgery Full time
Job Summary

We are seeking a highly motivated and organized individual to join our team as a Healthcare Assistant at The Avenue Surgery. As a key member of our clinical team, you will play a vital role in providing high-quality patient care and supporting our healthcare professionals.

Key Responsibilities
  • Work under the supervision of a Registered Nurse and adhere to practice guidelines and protocols to provide quality health and care services.
  • Undertake tasks after receiving full training and assessment, and record and follow guidelines for tasks for which you have received appropriate training.
  • Develop phlebotomy skills, including near-patient testing for INR, blood glucose, and cholesterol.
  • Process patient samples for dispatch to hospital laboratories, including body fluids such as urine, faeces, and sputum.
  • Measure and record patient blood pressure, reporting any measurements outside of the norm to the appropriate clinician using the practice Hypertension protocol.
  • Prepare and maintain environments and equipment before, during, and after patient care interventions, ensuring clinical treatment rooms are clean and well-stocked.
  • Clean touch-point surfaces to prevent the spread of Covid-19 throughout the practice.
  • Contribute to long-term condition monitoring and NHS Health Check screening.
  • Develop basic computer literacy, including the ability to use emails.
  • Accurately and contemporaneously record patient contact using appropriate templates and read coding, including recording QOF data and patient self-care advice.
  • Notify the GP/nurse of any significant patient issues.
  • Liaise with and assist members of the administrative team.
  • Act as a chaperone when requested.
Confidentiality and Health & Safety

As a Healthcare Assistant, you will have access to confidential information relating to patients and their carers, practice staff, and other healthcare workers. You will be expected to maintain confidentiality and adhere to practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

You will also be responsible for implementing and leading on the promotion and management of your own and others' health and safety and infection control, as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice National standards for healthcare cleanliness policy and published procedures.

Equality and Diversity

You will support the equality, diversity, and rights of patients, carers, and colleagues, including acting in a way that recognizes the importance of people's rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.

Personal/Professional Development

You will participate in any training programme implemented by the practice as part of this employment, including participation in an annual individual performance review, taking responsibility for maintaining a record of your own personal and/or professional development, and completing annual mandatory training modules.

Quality

You will strive to maintain quality within the practice, including alerting other team members to issues of quality and risk, assessing your own performance and taking accountability for your own actions, and contributing to the effectiveness of the team by reflecting on your own and team activities and making suggestions on ways to improve and enhance the team's performance.

Communication

You will recognize the importance of effective communication within the team and strive to communicate effectively with other team members, patients, and carers, recognizing people's needs for alternative methods of communication and responding accordingly.

Requirements
  • Qualified to NVQ level 2 in Health & Social Care.
  • Good interpersonal and communication skills.
  • Experience of working within a nursing/clinical team.

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