Technical Support Specialist

4 weeks ago

Horsham, West Sussex, United Kingdom Global 4 Communications Limited Full time
Job Title: Technical Support Specialist

We are seeking a highly skilled and motivated Technical Support Specialist to join our team at Global 4 Communications Limited. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:
  • Provide technical support and troubleshooting for a wide range of telecoms and IT issues
  • Communicate effectively with customers to understand their needs and provide clear and concise solutions
  • Work collaboratively with internal teams to resolve complex technical issues
  • Stay up-to-date with the latest technology and industry trends
  • Meet and exceed customer satisfaction targets
Requirements:
  • Strong technical knowledge of telecoms and IT systems
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proven experience in a technical support role
  • Strong problem-solving skills and attention to detail
What We Offer:
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The chance to work with a leading provider of telecoms and IT solutions

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for technology, we would love to hear from you.

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