Housing Business Support Assistant

16 hours ago

Stevenage, Hertfordshire, United Kingdom Hays Specialist Recruitment Limited Full time
About the Role

We are seeking a highly organized and detail-oriented Housing Business Support Assistant to join our team at Hays Specialist Recruitment Limited. As a key member of our team, you will provide administrative support to our housing management functions, ensuring the smooth operation of our business.

Key Responsibilities
  • Provide proactive and high-quality administrative support to our housing management team.
  • Respond to internal and external communications in a timely and professional manner.
  • Act as the first point of contact for general and tenant enquiries, providing excellent customer service.
  • Process data related to housing management functions, including creating and updating housing register applications.
  • Take telephone payments for various charges and raise purchase orders as required.
  • Monitor and order stationery and cleaning supplies for Supported Housing stock.
Requirements
  • Strong verbal and written communication skills for dealing with both internal and external customers.
  • Ability to use initiative to handle enquiries and solve problems.
  • Experience in administrative support and data processing.
  • Ability to work both independently and within a team.
  • Knowledge of Microsoft Office packages.
What We Offer
  • A 3-month assignment with room for extension.
  • Hourly pay rate of £12.18.
  • 30 hours per week over 4 days.
  • Hybrid working model after initial office-based training (1-2 days in the office).

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