E-commerce Senior Executive

1 month ago

London, Greater London, United Kingdom Really Wild Clothing Full time
Job Description

About Really Wild Clothing:

We are a leading fashion brand specializing in high-quality, stylish clothing designed for the modern, adventurous individual. Our unique collection combines timeless elegance with practicality, catering to customers who appreciate fashion with a touch of the wild.

Role Overview:

We are seeking a Senior E-commerce Manager to develop and implement the e-commerce strategy to drive online sales, enhance the customer experience, and grow the Really Wild Clothing brand. You will lead the e-commerce team and work cross-functionally with various departments to optimize our online platform, drive traffic, and increase conversion rates.

E-commerce Strategy & Execution:

  • Develop and implement comprehensive e-commerce strategies aligned with business goals to maximize online sales and profitability.
  • Oversee day-to-day e-commerce operations, including site management, product listings, inventory management, pricing strategies, and promotions.
  • Monitor and analyse website performance metrics, customer behaviour, and sales data to identify opportunities for improvement and implement action plans.

Website Management:

  • Manage the website's functionality, ensuring it is user-friendly, visually appealing, and optimized for search engines (SEO).
  • Work with web developers and designers to enhance site usability, including navigation, product display, checkout processes, and mobile optimization.
  • Ensure website content is up-to-date, accurate, and reflects the brand's identity and messaging.

Digital Marketing:

  • Collaborate with the marketing team to develop and execute digital marketing campaigns, including email marketing, social media, pay-per-click (PPC), and affiliate marketing.
  • Utilize data-driven insights to optimize marketing efforts, increase traffic, and improve conversion rates.
  • Manage SEO and SEM strategies to drive organic traffic and improve search engine rankings.

Customer Experience:

  • Enhance the customer journey by implementing best practices for customer service, product recommendations, and personalized shopping experiences.
  • Implement A/B testing and other methodologies to improve site usability, customer satisfaction, and conversion rates.
  • Oversee the implementation of customer feedback and ensure high levels of customer satisfaction.

Team Leadership:

  • Lead and mentor the e-commerce team, providing guidance and support to achieve department goals.
  • Set clear performance objectives and conduct regular performance reviews.

Reporting & Analysis:

  • Prepare regular reports on e-commerce performance, including sales, traffic, conversion rates, and other key metrics.
  • Present findings and recommendations to the Head of Sales and Head of Marketing, driving data-driven decision-making.
  • Stay informed about industry trends, competitor activities, and emerging technologies to keep Really Wild Clothing at the forefront of e-commerce.

Qualifications and Skills:

We are looking for a highly skilled and experienced Senior E-commerce Manager with a strong understanding of digital marketing, SEO, SEM, and web analytics tools. The ideal candidate will have a proven track record of developing and executing successful e-commerce strategies and a passion for fashion and the Really Wild Clothing brand.

What We Offer:

We offer a competitive salary, flexible working hours, remote working options, employee discounts on Really Wild Clothing products, and opportunities for professional development and career growth.

About Really Wild Clothing:

We are a leading fashion brand specializing in high-quality, stylish clothing designed for the modern, adventurous individual. Our unique collection combines timeless elegance with practicality, catering to customers who appreciate fashion with a touch of the wild.

Join Really Wild Clothing:

We are a dynamic and innovative company that values creativity, passion, and teamwork. If you are a motivated and experienced Senior E-commerce Manager looking for a new challenge, we encourage you to apply for this exciting opportunity.

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