Overnight Care Operations Supervisor

4 weeks ago

Durham, Durham, United Kingdom HC One Full time

As an Overnight Care Operations Supervisor at HC-One, your primary focus will be on one essential value: **Compassion**. This principle is woven into every aspect of our Dementia, Nursing, Residential, and Specialist care facilities. Every team member recognizes that our residents are individuals with unique stories and experiences. By joining our team, you will have a meaningful opportunity to contribute positively to their lives.

In this role, you will oversee a designated area of the facility, ensuring the highest standard of care is maintained. You will also be responsible for managing the entire operation in the absence of the Home Manager and Deputy Home Manager. Whether you are noting the mobility challenges of a new resident, requesting a sample for health monitoring, or administering medication, your priority will always be the dignity and well-being of our residents.



We seek individuals with demonstrated leadership abilities in a care environment for vulnerable adults. Your positive energy and interpersonal skills will be crucial in this position. This role is designed for someone who is prepared to take significant responsibility. When interacting with residents or colleagues, you will always approach them with **thoughtfulness** and **kindness**.

Recognizing that safeguarding is a collective duty, it is vital that you can identify potential signs of abuse, harm, or neglect and know the appropriate steps to take if concerns arise. All staff members are required to participate in safeguarding training relevant to their roles and to pursue additional training in related areas. You will also be equipped to seek guidance and escalate concerns if necessary.



In addition to a competitive salary, we provide access to a wide range of benefits and services designed to support your physical and mental well-being. Throughout your career as an Overnight Care Operations Supervisor, HC-One will invest in your development, offering additional support and benefits such as:

  • Paid Enhanced DBS/PVG
  • Complimentary uniform
  • Hourly rate commensurate with experience and qualifications
  • An attractive referral scheme offering up to £1000 per successful referral, depending on the role
  • Company pension plan
  • 28 days of annual leave, inclusive of bank holidays
  • Group life assurance coverage
  • Award-winning training and development opportunities to help you achieve qualifications
  • Online GP services providing 24/7 consultations via an interactive app for you and your children under 16
  • Opportunities to learn from experienced colleagues as part of a dedicated and committed team
  • Colleague discounts – access to over 1600 high street discounts with selected partners
  • Well-being support through a confidential Employee Assistance Programme, available 24/7 for various issues including physical, mental, and financial concerns
  • Recognition programs such as 'Kindness in Care' and Long Service Awards
  • Nutritious meals provided during shifts of eight hours or more

We are dedicated to ensuring that our current and future colleagues can be their authentic selves, and that our workforce reflects the communities we serve. We prioritize inclusive practices and welcome applicants from all backgrounds into our HC-One family, committed to providing a swift transition from job offer to your first day with us.

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