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Pension Operations Specialist

2 months ago

Crawley, West Sussex, United Kingdom Equiniti Full time

About Equiniti

Equiniti is a prominent global provider specializing in shareholder services, pension management, remediation, and credit technology. Our core values of trust, collaboration, and continuous improvement are fundamental to our success. We are currently seeking candidates with robust administrative capabilities to enhance our Pensions Operations team.

Role Overview

We are in search of dedicated individuals to assist clients with sensitive pension inquiries. You will be integral in ensuring the accuracy and compliance of pension records for our diverse clientele.

Key Responsibilities

  • Deliver administrative services in accordance with established Service Level Agreements
  • Maintain accurate departmental records and client data
  • Process both routine and complex documentation
  • Address client inquiries and prepare appropriate responses
  • Input and update client information efficiently
  • Analyze data and generate comprehensive reports
  • Identify opportunities for process enhancements
  • Manage special projects and additional tasks as required

Required Skills and Experience

  • Strong numerical and written communication skills
  • Excellent interpersonal communication abilities
  • Capability to adhere to established procedures
  • Basic understanding of financial principles
  • Commitment to providing outstanding customer service
  • Proficient in computer applications and eager to learn new systems
  • Prior experience in finance or pensions is advantageous

Benefits Offered

  • Pension plan with company matching up to 10%
  • Long-term incentive program for employees
  • Health and wellness support initiatives
  • Discounts available at various retailers
  • Flexible benefits package
  • Generous leave policies
  • Recognition through Equiniti ICON award vouchers

We are committed to promoting equal opportunities and encourage applications from all qualified individuals. Become a part of our mission to excel in pension administration.