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Community Engagement Fundraising Coordinator

2 months ago

London Greater, United Kingdom PLACE 2 BE Full time

About The Role

At Place2Be, we are dedicated to transforming the lives of children by ensuring they have access to mental health support when they need it most. We establish a nurturing environment in schools, allowing children and young people to express themselves freely, without fear of judgment. Our diverse and skilled counselors are committed to reaching out to those children, young people, and families who require our assistance.

We are seeking a proactive and detail-oriented Community and Events Fundraising Assistant to join our dynamic Fundraising team. If you possess excellent communication and organizational abilities and are passionate about making a positive impact, this role is an excellent fit for you.

In this position, your primary focus will be on delivering outstanding customer service, providing essential administrative support, and contributing to the achievement of the team's fundraising goals. This is a remarkable opportunity for individuals looking to enhance their skills, as you will take the lead on projects that are vital to the success of Place2Be.

This role is ideal for those eager to embark on a career in fundraising or to broaden their knowledge in community and event fundraising.

Key Responsibilities:

  • Customer Care: Serve as the first point of contact by managing the team inbox and engaging confidently with supporters over the phone.
  • Administrative Support: Accurately log data in our fundraising database.
  • Project Management: Collaborate with the team to oversee various projects.
  • Event Support: Assist with key events and initiatives.
  • Participation: Attend event activities and fulfill a key role within the team.
  • Knowledge Development: Stay informed about charity regulations, best practices in community and events fundraising, and market trends.

Skills Required:

  • Strong attention to detail, problem-solving capabilities, and customer service expertise.
  • Proficient in MS Office applications, especially Word and Excel.
  • Ability to communicate effectively with a diverse range of individuals.
  • Proactive and adaptable, with a collaborative spirit.
  • Commitment to fostering an inclusive and diverse workplace culture.
  • Alignment with our core values: Perseverance, Integrity, Creativity, and Compassion.

Recruitment Process:

As part of your application, you will be required to respond to some shortlisting questions. We encourage you to provide comprehensive answers using the STAR model: Situation, Task, Action, Result.

Our Benefits

At Place2Be, every role contributes to making a difference in the lives of young people. We are committed to supporting your professional growth and ensuring you thrive in your role. Here are some of the benefits we offer:

  • Increasing annual leave based on service
  • Extensive learning and development opportunities
  • 5% contributory pension scheme
  • Life assurance equivalent to four times your annual salary
  • A comprehensive employee assistance program
  • Mobile phone discounts
  • Wellbeing days for personal time
  • Holiday closure period during Christmas in addition to annual leave

We welcome applications from individuals of all backgrounds and identities. We particularly encourage applications from underrepresented groups within our organization.

Safeguarding the young people we support is our utmost priority. We are committed to a rigorous recruitment process to ensure all candidates are suitable for the roles they apply for, including thorough background checks.