Housing Services Apprentice
3 weeks ago
About Govanhill Housing Association
Govanhill Housing Association is a prominent, community-focused Registered Social Landlord serving the Govanhill and Merrylee areas of Glasgow. We manage approximately 2, homes and offer a Factoring Service to an additional 1, private homeowners.
Role Overview
We are looking for a motivated and enthusiastic Housing Services Apprentice to become part of our Tenancy Services team. This entry-level position provides comprehensive training in various aspects of tenancy management and aims to deliver outstanding services to our clients.
Key Responsibilities
The role will involve assisting with a range of tenancy services tasks, including:
- Managing tenancy allocations
- Overseeing void properties
- Addressing issues related to anti-social behavior
- Supporting tenancy and estate management activities
As part of the team, you will collaborate closely with tenancy services staff to ensure efficient operations. You will benefit from a robust in-house training program and have the opportunity to pursue a Chartered Institute of Housing Qualification.
Candidate Requirements
Ideal candidates should possess the following skills:
- Proficiency in Microsoft Office applications (including Word and Excel)
- Strong verbal and written communication abilities
- Empathy and understanding
- Teamwork skills
- Excellent customer service capabilities
- Organizational and time management skills
This position is perfect for individuals eager to start their professional journey in housing. Applicants should highlight transferable skills in their application, showcasing relevant experiences from educational settings, volunteer work, extracurricular activities, or other roles.
Training and Development
To successfully complete the Housing Services Apprentice program, candidates must achieve the CIH Level 4 in Housing and the SVQ & SCQF Level 6 in Housing, along with the SCQF Level 4 Core Skills. Support will be provided to help attain these qualifications. Completing these qualifications and gaining experience during the apprenticeship will enable candidates to apply for Assistant or Administration roles within a Housing Association.
Diversity and Inclusion
As Govanhill is home to a diverse community, the ability to communicate in a community language is advantageous but not mandatory.
If you are committed to delivering exceptional services to our clients in Govanhill and Merrylee and enjoy working within a diverse environment, we encourage you to explore this opportunity further.
Equal Opportunities
Govanhill Housing Association is dedicated to promoting equality of opportunity and welcomes applications from all community sectors.
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