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Housing Services Apprentice
2 months ago
About Us: Govanhill Housing Association is a prominent, community-driven Registered Social Landlord serving the Govanhill and Merrylee areas of Glasgow. We manage approximately 2,000 homes and offer a Factoring Service to an additional 1,000 private homeowners.
Our Mission: The Association is committed to enhancing the living conditions in our communities through a robust Capital Investment Programme, which includes the acquisition and renovation of tenement properties as well as a new build initiative. We collaborate closely with our subsidiary, Govanhill Community Development Trust, to provide community development and regeneration services that align with our objectives as a social landlord.
Position Overview: We are looking for a motivated and eager Housing Services Apprentice to join our Tenancy Services division. This entry-level position offers comprehensive training in all facets of tenancy management and the provision of high-quality services to our clients.
Key Responsibilities:
- Assist with tenancy allocations and void management.
- Address issues related to anti-social behavior.
- Support tenancy and estate management activities.
- Collaborate with tenancy services staff to ensure efficient team operations.
Your development will be bolstered by an excellent in-house training program, which includes the opportunity to earn a Chartered Institute of Housing Qualification.
Candidate Requirements:
- Proficiency in Microsoft Office applications (Word and Excel).
- Strong verbal and written communication skills.
- Empathy and the ability to work effectively in a team.
- Excellent customer service skills.
- Good organizational and time management abilities.
This role is ideal for individuals seeking to embark on a professional career in housing. Applicants should highlight transferable skills in their application, drawing from experiences in educational settings, volunteer work, extracurricular activities, or other relevant roles.
Qualifications: To successfully complete the Housing Services Apprentice program, candidates must achieve the CIH Level 4 in Housing and the SVQ & SCQF Level 6 in Housing, along with the SCQF Level 4 Core Skills. Support will be provided to help attain these qualifications. Completing this program and gaining practical experience will enable candidates to pursue Assistant or Administration roles within a Housing Association.
Diversity Commitment: As Govanhill is home to a diverse community, the ability to communicate in a community language is advantageous but not mandatory.
If you are dedicated to delivering exceptional services to our customers in Govanhill and Merrylee, we encourage you to explore further details in the Application Pack available through the provided link.
Equal Opportunity Employer: Govanhill Housing Association is committed to promoting Equality of Opportunities and welcomes applications from all community sectors.
