Customer Service Coordinator

4 days ago


Watford, Hertfordshire, United Kingdom Sheridan Ward Recruitment Services Full time
Customer Administrator Role

We are seeking a highly organized and communicative Customer Administrator to join our team at Sheridan Ward Recruitment Services. As a key member of our team, you will be responsible for scheduling diaries, managing admin tasks, and providing exceptional customer service to our clients.

Key Responsibilities:
  • Scheduling and Administration: Utilize our CRM system to schedule engineers and manage administrative tasks.
  • Customer Query Resolution: Ensure timely and effective resolution of customer queries and requests.
  • Invoice Management: Accurately invoice all chargeable calls and maintain accurate records.
  • Meeting Attendance: Regularly attend meetings to discuss customer needs and project updates.
  • Quotation Creation: Produce quotations in a timely and professional manner.
Benefits:
  • Onsite Parking: Enjoy the convenience of onsite parking.
  • Annual Leave: Receive annual leave which increases with service.
  • Team Events: Participate in team-building activities and events.
  • Vibrant Working Environment: Work in a dynamic and supportive team environment.


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