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Assistant Manager

2 months ago

Bodmin, Cornwall, United Kingdom The National Trust Full time

Assistant Manager - Food and Beverage Operations

Overview

Are you eager to advance your career in the Food and Beverage sector? The National Trust is celebrated for its exceptional culinary offerings and hospitality. We operate numerous cafes across the UK, and we invite you to consider joining our team. This position is for an Assistant Manager in Food and Beverage. Given our location, please ensure you have a feasible commute before applying.
Benefits: We prioritize your well-being and offer a range of benefits to support your personal and professional life. Please review our benefits package outlined below.Hours: This role requires working 5 days out of 7, including weekends and public holidays. Be aware that during peak seasons, additional hours may be necessary.
This position is structured around annualized hours, meaning your monthly hours may fluctuate, but your salary will be distributed in 12 equal payments throughout the year.Salary: £26,832 per annum Duration: Permanent

Work Environment

To gain insight into the experience of working within our food and beverage team, we encourage you to watch our introductory video.


Key Responsibilities

As the Assistant Manager for Food and Beverage, you will collaborate closely with the Food and Beverage Manager. Your role will involve overseeing the entire operation, ensuring that high standards are maintained across the team, outlets, and the food and beverages we serve. You will consistently seek opportunities to enhance service quality and operational standards for our guests.
Your support will be vital in fostering a positive workplace culture. This may include assisting with the recruitment and training of new staff or developing existing team members. You will ensure compliance with all relevant regulations and National Trust policies.
Additionally, you will be responsible for setting and achieving financial objectives to boost revenue and profitability. This may involve driving sales through effective resource management and delivering exceptional customer service.
We will provide you with a comprehensive induction tailored to your role, along with training in food safety and allergen management, as well as any necessary mentoring. Opportunities for further professional development will also be available.
Please refer to the complete role profile attached to this advertisement.

Candidate Profile

We are keen to hear from you if you possess the following qualities:


• Proven track record of delivering outstanding customer service in a comparable setting.


• Strong leadership skills, with the ability to set individual goals and provide constructive feedback.


• Experience managing budgets to enhance revenue and control expenses (including stock and waste management).


• A personable individual with excellent communication skills.


• Knowledgeable about health and safety regulations.


Benefits Package

The National Trust embodies the principle of 'For everyone, for ever.' We are committed to fostering an inclusive environment where all individuals feel valued and represented. We embrace diversity and strive to ensure our teams reflect the communities we serve.


• Comprehensive pension scheme of up to 10% of basic salary


• Complimentary access to National Trust locations for you, a guest, and your children (under 18)


• Rental deposit assistance program


• Public transport loan scheme


• Electric vehicle leasing options


• Employee discounts on various services, including gym memberships and shopping


• Generous holiday entitlement of up to 32 days, with the option to purchase additional leave, subject to meeting minimum criteria.


• Flexible working arrangements where feasible


• Employee support program


• Free parking at most National Trust locations

For more information about the benefits we provide to support you, please refer to our website.