Community Engagement Specialist

3 weeks ago


Cambridge, Cambridgeshire, United Kingdom Jagex Full time
Senior Community Manager

Jagex is seeking a seasoned Senior Community Manager to spearhead the next iteration of Old School RuneScape content creation. This is an exciting opportunity to drive the success of Project Zanaris and play a pivotal role in delivering on our product strategy.

The ideal candidate will have a passion for gaming, particularly MMOs, and a proven track record in creating and executing community campaigns. They will be responsible for designing engaging community initiatives, managing global online communities, and collaborating with cross-functional teams to drive business objectives.

Key Responsibilities:

  • Develop and execute community strategies to drive engagement and retention
  • Manage community assets, including blogs, livestreams, and interviews
  • Collaborate with the Lead Community Manager to develop robust action plans
  • Own community initiatives, including content creation, surveys, and sentiment reporting
  • Work with cross-functional teams to drive business objectives

Requirements:

  • Experience in community management, preferably in the gaming industry
  • Passion for gaming, particularly MMOs
  • Demonstrable experience in creating and executing community campaigns
  • Proficient in using social media platforms for community engagement
  • Understanding and experience of influencer management
  • Proficient in using community sentiment analysis tools and data analysis

What We Offer:

  • Competitive salary and benefits package
  • Opportunity to work on a high-profile project
  • Collaborative and dynamic work environment
  • Professional development opportunities


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