Litigation Assistant

2 days ago


Tamworth, Staffordshire, United Kingdom Gallagher Full time

About the Role

We are seeking a motivated and enthusiastic Litigation Assistant to join our team at Gallagher. As a Litigation Assistant, you will be responsible for opening claims on the case management system, conducting initial enquiries, and making telephone calls to clients, third parties, and their motor insurers.

Key Responsibilities
  • Open claims on the case management system and conduct initial enquiries.
  • Make telephone calls to clients, third parties, and their motor insurers.
  • Work within and support the team in achieving and maintaining full compliance with all office protocols, client service level agreements, and client key performance indicators.
  • Ensure full compliance with all office protocols, client service level agreements, and client key performance indicators on all own handled claims.
  • Assist in general team administrative duties.
About You

We are looking for an enthusiastic and positive person with a can-do approach. You will have strong communication skills and a good telephone manner. You should be able to cope under pressure and respond to demands. You will also be adaptable to change, have a problem-solving approach, good organisational skills, self-motivation, and the ability to work independently and as part of a team.

What We Offer

On top of a competitive salary, great teams, and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

  • Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days.
  • Defined contribution pension scheme, which Gallagher will also contribute to.
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
  • Income protection, we'll cover up to 50% of your annual income, with options to top up.
  • Health cash plan or Private medical insurance.

Other benefits include:

  • Three fully paid volunteering days per year.
  • Employee Stock Purchase plan, offering company shares at a discount.
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan.
  • Critical illness cover.
  • Discounted gym membership, with over 3,000 gyms nationally.
  • Season ticket loan.
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
  • Emergency back-up family care.

And many more...



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