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Director of Sales and Service
2 months ago
Job Summary:
The Director of Sales and Service will be responsible for leading a sales and operations team, managing sales and operations processes, and being a product professional for the brand.
Key Responsibilities:
- Sales Leadership: Maximise sales from available leads, including lead allocation, training, and resource planning, with a personal sales contribution.
- Operational Excellence: Deliver a seamless operational experience from quotation to return of travel, ensuring customer satisfaction.
- Product Management: Procure, develop, and manage products, including negotiation and contracting, and represent the business at trade events.
- Regional Management: Take responsibility for responding to operational and emergency situations in the region, ensuring the best client results.
- Market Knowledge: Possess in-depth knowledge of the UK & European luxury travel market.
About the Company:
MBM Executive Travel Recruitment is a business that commits to a great working environment for its team, offering a great base salary and hybrid work arrangements.
Requirements:
- Proven track record in a Head of Sales role.
- Knowledge of operations with a luxury travel business.
- Expert knowledge of the European market.
- Passion for leading teams to success.
- Travel industry experience is essential.
