Hotel Operations Manager

2 days ago

London, Greater London, United Kingdom Hyatt Hotels Corporation Full time
General Manager Job Description

As a General Manager at Hyatt Hotels Corporation, you will be responsible for overseeing the overall strategy, performance, and profitability of the property. This includes ensuring that the hotel is operating with excellence, aligning with Hyatt's core values to maximize revenue and profit opportunities, and efficiently managing the property asset.

Key Responsibilities
  • Strategic Leadership: Develop and implement strategies to drive revenue growth, improve operational efficiency, and enhance the guest experience.
  • Team Management: Lead and foster a diverse team, identifying and developing talent, and promoting a culture of excellence and care.
  • Guest Experience: Ensure that every guest has a memorable and exceptional experience, meeting their needs and exceeding their expectations.
  • Financial Management: Oversee the financial performance of the property, ensuring that it is operating within budget and making informed decisions to drive profitability.
Qualifications
  • Leadership Skills: Proven ability to lead and manage a team, with a strong focus on developing and empowering others.
  • Business Acumen: Strong understanding of the hospitality industry, with experience in hotel operations and management.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, guests, and stakeholders.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including a comprehensive health insurance plan and retirement savings plan.
  • Professional Development: Opportunities for professional growth and development, including training and education programs.
  • Recognition and Rewards: Recognition and rewards for outstanding performance, including bonuses and promotions.

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