Property Operations Manager

3 weeks ago

Surrey, United Kingdom Porte Communities Full time

About Our Team

At Porte Communities, our dedication to real estate has been unwavering for over five decades. We understand that our role extends beyond mere property development; we are actively engaged in enhancing communities and improving lives. This ethos is reflected in our projects, philanthropic efforts, and the commitment of every team member. When our employees find satisfaction in their work, remarkable outcomes follow.

Considering a position with Porte offers a wealth of opportunities. You will become a key part of a diverse and supportive team that fosters personal and professional growth. Additionally, you will benefit from a range of Porte Perks, which include:

  • Engaging 'Kickstart Mondays' featuring coffee and casual conversations.
  • Weekly fitness training sessions to promote well-being.
  • Friday happy hours on the rooftop, weather permitting.
  • Regular training and educational events throughout the year.
  • A lively social committee that ensures we enjoy our time together.

Our commitment to community development is deeply ingrained in our culture, and every member of the Porte team is encouraged to participate actively. From holiday fundraising for local charities to matching employee donations and managing initiatives like Cassie + Friends, we strive to make a positive impact. Each of our new projects contributes to the community by donating a portion of proceeds to ensure that no child goes to school hungry.

Joining Porte means becoming an essential part of a family-owned business with a legacy of over 55 years of success and innovative leadership in the real estate sector. Our ambitious vision includes expanding our residential rental and commercial portfolios, entering new markets, and providing homes for numerous families each year.

Become part of a team where every position is an opportunity to create a significant impact. Welcome to Porte – where growth, community, and success are not just concepts; they are integral to our way of life.

Position Overview:

Porte is in search of a skilled Property Operations Manager to supervise the management of our properties. The ideal candidate will demonstrate exceptional organizational and interpersonal abilities, a passion for fostering vibrant communities, and a solid background in property management. This role encompasses both operational duties and tenant satisfaction responsibilities to ensure a positive living experience for our residents. Daily tasks will be determined through ongoing collaboration with the Residential Property Manager, adhering to Porte Realty's standards.

  • Minimum of 2 years of experience in property management.
  • Prior experience in leasing units, screening tenants, and managing move-ins/move-outs.
  • Capability to perform minor maintenance tasks such as drywall repair, painting, and plumbing fixes.
  • Willingness to work outside regular hours, including being on-call for emergencies.
  • Engage in hands-on property management, troubleshooting, and light maintenance duties.
  • Conduct regular property inspections to ensure cleanliness and oversee waste management.
  • Assist in the preparation of annual budgets for properties.
  • Support the Residential Property Manager with marketing and promotions for available units.
  • Conduct property showings for prospective tenants as directed.
  • Collaborate with the Residential Property Manager to conduct market analysis and establish rental rates.
  • Act as the primary contact for tenant concerns, ensuring timely resolution and serving as a liaison between tenants and management.
  • Coordinate regular maintenance of essential equipment and systems.
  • Organize and oversee repairs, maintenance, and upgrades within units.
  • Manage the monthly rent collection process.
  • Follow up on overdue rent and coordinate tenant evictions when necessary.
  • Assist in preparing reports for property owners.
  • Maintain accurate records and databases for the residential portfolio.
  • Respond to after-hours emergencies in accordance with company protocols.
  • Conduct regular inspections to identify and address maintenance needs promptly.
  • Participate in staff meetings as required.
  • Perform duties at other Porte properties as needed.

Collaboration and Supervision:

  • Report directly to the Residential Property Manager.

We provide a competitive compensation package, which includes:

  • Salary Range: $50,000 - $60,000.
  • Comprehensive employer-paid Extended Health & Dental Benefits.
  • Referral bonus program.
  • Company perks and discounts (e.g., gym memberships).
  • RRSP contribution.
  • A dynamic, driven, and close-knit team environment.

At Porte, we prioritize the well-being and satisfaction of our team, ensuring a comprehensive compensation package that extends beyond monetary benefits.

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