Technical Support Specialist
1 month ago
IT Support Technician
Permanent Position
Hybrid Work Environment
Salary Range: £28,000 - £36,000 (Dependent on Experience) + Benefits
An experienced 2nd Line IT Support Technician is sought after, particularly those with a background in Managed Service Providers (MSP) and proficiency in Windows Server and IT Networking.
This role presents a remarkable opportunity to become part of a well-established IT services firm. The position offers a hybrid working model, allowing for flexibility with two days per week working remotely.
Employee Benefits Include:
- 25 days of annual leave (plus bank holidays)
- Pension scheme
- Profit-sharing opportunities
- Private health insurance
- Gym membership
- Complimentary parking
- Enhanced maternity and paternity leave
- Additional perks
Key Responsibilities and Skills Required:
- Installation, configuration, and maintenance of IT networks, including Windows Server and desktop environments.
- Effective troubleshooting, diagnosis, and resolution of IT issues at a 2nd line support level.
- Engagement in project-based tasks, such as IT deployments, migrations, and system upgrades.
- Experience working within a Managed Service Provider (MSP) environment.
- A valid UK driving license and personal transportation are highly preferred.
- Technical expertise in: Windows Server, Office 365, MS Exchange, DNS/DHCP, Routers, Switches, VPN configuration, Firewalls, SharePoint, Azure AD.
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