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Housekeeping Operations Supervisor

2 months ago


London, Greater London, United Kingdom Bulgari Hotel London Full time

Job Summary:

We are seeking a highly skilled and experienced Housekeeping Floor Supervisor to join our team at Bulgari Hotel London. As a key member of our Housekeeping department, you will be responsible for ensuring that all bedrooms, guest areas, storerooms, maid services, and Housekeeping office are maintained to the highest standards of cleanliness, maintenance, and comfort.

Key Responsibilities:

  • Supervise and coordinate the work of Room Attendants and House Porters to ensure that rooms, corridors, and public areas are kept to the highest standards.
  • Develop and implement effective cleaning schedules and procedures to ensure efficient use of resources and minimize waste.
  • Conduct regular inspections to ensure that all areas of the hotel are clean, tidy, and well-maintained.
  • Collaborate with the Executive Housekeeper to develop and implement strategies to improve guest satisfaction and loyalty.
  • Train and develop the skills of Housekeeping staff to ensure they have the knowledge and expertise to deliver exceptional service.

Requirements:

  • Proven experience in Housekeeping within a luxury environment.
  • Relevant NVQ or professional qualifications in Housekeeping or a related field.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions.
  • Ability to work independently and as part of a team, with a flexible and adaptable approach to work.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a world-renowned luxury hotel brand.
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.