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Contracts Manager for Scottish Hotels

2 months ago


Midlothian, United Kingdom Travel Trade Recruitment Full time
Job Description

Job Title: Hotel Contracts Manager

Job Type: Full-time

Industry: Travel and Tourism

Company: Travel Trade Recruitment

Location: Scotland (with flexibility to consider candidates across Scotland)

Job Summary:

We are seeking an experienced Hotel Contracts Manager to join our team in Scotland. The successful candidate will have a strong understanding of the Scottish hotel industry and be able to build and maintain relationships with hotel suppliers.

Key Responsibilities:

  • Build a clear buying strategy for the destinations, setting group allocation objectives and placing strategy for all group series.
  • Develop and maintain a great working relationship with our hotel and service suppliers.
  • Secure space at hotels at the best rates for tour series and facilitate the relationships between the hotels reservations/sales and your team.
  • Assume responsibility for placing series and confirming details and spaces with the business development and the sales department, at the budgets and locations required, with ideal terms and conditions.
  • Keep your hotels and services product knowledge updated via research, site visits and regular placing trips.
  • Monitor and hold the relationships with coach suppliers, contracting best rates and space for series.
  • Keep track of cancellation deadlines for Bedbanks, fulfilment of allocations and nesting space contracted, evaluating risks on overbookings with regular discussions also with the GMs and operations managers/supervisors.
  • Insert all seasonal space in the operations system with great attention to detail, following all procedures and process accordingly to minimise errors.
  • Create and update yearly quoting rates by location and category, to facilitate no name quotes for the quoting department, highlighting special event periods.
  • Working through cancellation reports for Bedbanks based on deadlines by contracts signed, using the reports from the operations software.
  • Ability to work under pressure, different source markets have different requirements, different categories, different meal providers, coach suppliers, keeping a calm level-headed demeanor.
  • Working with passion with different teams in the most collaborative way, communication being a key aspect, both in writing and phone.

Requirements:

We are looking for a candidate with:

  • Experience in the Scottish hotel industry, with relationships and knowledge of the market.
  • Understanding of revenue, sales, seasonality, groups business.
  • Excellent knowledge of Scotland as a destination and its tourism products, ideally Ireland too.
  • Outgoing and friendly personality, who loves building relationships with people and enjoys social interaction.
  • Ability to travel around Scotland and Ireland visiting hotels on planned business schedules for the year.

What We Offer:

We offer a competitive salary, negotiable based on current salary, expectations, and experience. Additionally, we offer:

  • 22 days holidays (plus your birthday off), rising to 24.
  • Private healthcare and medical insurance.
  • Additional bonus and benefits.