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Care Coordinator

2 months ago

Ormskirk, Lancashire, United Kingdom Home Instead Full time

Job Title: Scheduler

The Scheduler plays a vital role in ensuring the smooth operation of our care services. As a key member of our team, you will be responsible for coordinating the schedules of our care professionals and clients, ensuring that our clients receive the highest quality care and support.

Key Responsibilities:

  • Coordinate care professional schedules on a daily, weekly, and fortnightly basis
  • Coordinate and maintain monthly client schedules in our Home Instead Back Office System
  • Identify and report strategic business opportunities and needs
  • Enter and maintain accurate Client and Care Professionals records on our Home Instead Back Office Software
  • Provide an up-to-date report for out-of-hours cover

Requirements:

  • Experience working in a scheduling role preferred but not essential, ideally within the Home Care sector but other industry backgrounds will be considered
  • Tenacious problem solver
  • Excellent communication skills
  • Loves a dynamic team working environment and is calm under pressure
  • IT literate - good working knowledge of MS Office, CRM software, and Excel
  • Ability to pick up new systems quickly

Additional Information:

Home Instead West Lancashire and Chorley is committed to providing high-quality care services to our clients. We are looking for a skilled and dedicated Scheduler to join our team. If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.