Customer Service and Operations Analyst

6 hours ago


Edinburgh, Edinburgh, United Kingdom NatWest Full time
Customer Service & Operations Analyst in Anti-Money Laundering

We are seeking a highly skilled and detail-oriented Customer Service & Operations Analyst to join our team in Anti-Money Laundering. As a key member of our team, you will be responsible for investigating queries, supporting business processes and procedures, and understanding the complexities of anti-money laundering regulations.

Key Responsibilities:
  • Investigate and resolve customer queries related to anti-money laundering activities
  • Support the development and implementation of business processes and procedures to ensure compliance with anti-money laundering regulations
  • Collaborate with cross-functional teams to identify and mitigate financial crime risks
  • Stay up-to-date with changes in anti-money laundering regulations and ensure that our processes and procedures are compliant

This is an exciting opportunity to join a dynamic team and contribute to the prevention of financial crime. If you are a motivated and detail-oriented individual with a passion for anti-money laundering, we encourage you to apply.



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