Customer Service Representative

3 days ago

Edinburgh, Edinburgh, United Kingdom Motability Operations Full time
About the Role

We're seeking a talented Customer Service Specialist to join our team at Motability Operations.

As a key member of our customer-facing team, you'll play a vital role in delivering exceptional service to our customers.

Key Responsibilities:

  • Provide timely and effective support to customers via phone, email, or other communication channels.
  • Empower customers to make informed decisions by offering guidance and solutions.
  • Work collaboratively with internal teams to resolve customer issues and improve overall service quality.
  • Stay up-to-date with product knowledge and industry developments to provide expert advice.

What You'll Need:

  • Excellent communication and interpersonal skills.
  • A passion for delivering exceptional customer service.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to make a real difference in the lives of our customers.

APCT1_UKTJ

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