Care Services Manager
1 week ago
Job Summary
We are seeking a highly skilled and experienced Care Services Manager to join our team at Home Instead. As a key member of our team, you will be responsible for delivering exceptional care and support to our clients, while also driving business growth and development.
Key Responsibilities
- Provide high-quality care and support to clients in their own homes, ensuring their physical, emotional, and social needs are met.
- Develop and maintain strong relationships with clients, their families, and our care team to ensure seamless care delivery.
- Contribute to the development and implementation of business growth strategies, including identifying new business opportunities and building relationships with key stakeholders.
- Manage and coordinate the care team, ensuring effective communication, training, and support are provided to ensure excellent care delivery.
- Monitor and evaluate the quality of care delivered, making recommendations for improvement and implementing changes as needed.
- Ensure compliance with all relevant regulations, policies, and procedures, including health and safety, data protection, and quality assurance.
Requirements
- Extensive experience in care management, with a proven track record of delivering high-quality care and support.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, families, and colleagues.
- Strong business acumen, with the ability to identify opportunities for growth and development.
- Ability to work flexibly, including evenings and weekends, to meet the needs of clients and the business.
- Valid driving license and access to a vehicle, with a willingness to travel throughout the community to conduct client assessments and provide care.
What We Offer
- Competitive salary and benefits package.
- Opportunities for career development and progression.
- Flexible working arrangements, including remote working options.
- Access to ongoing training and development opportunities.
- A supportive and collaborative team environment.
Area Covered
- Bromley.
- Orpington.
- Petts Wood.
- Chislehurst.
- West Wickham.
- Beckenham.
With a focus on delivering exceptional care and support, we are committed to making a positive difference in the lives of our clients and their families. If you are a motivated and experienced care professional looking for a new challenge, we would love to hear from you.
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