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Area Manager

2 months ago


West Wickham, Greater London, United Kingdom Servol Community Services Full time

About Servol Community Services

Servol Community Services is a leading provider of high-quality accommodation and support services for adults living with mental health challenges. We are committed to empowering individuals to improve their wellbeing and achieve independent living.

Job Summary

We are seeking an experienced and passionate Area Manager to oversee our specialist supported living services in Wandsworth and Richmond. The successful candidate will lead a team to deliver outstanding care services, ensuring the highest standards of performance and compliance with contractual and regulatory requirements.

Key Responsibilities

  • Leadership and Team Management
    • Lead and manage a team to deliver exceptional care services, setting high standards of performance and promoting good practice and continual improvement.
    • Foster positive relationships with service users, their families, and other stakeholders.
  • Risk Management and Compliance
    • Ensure adherence to all policy and contractual requirements for the management of risk, including safeguarding, incidents, and complaints handling.
  • Service Development and Improvement
    • Proactively participate in policy development and service delivery improvements.
    • Work with the Regional Operations Manager to develop and implement strategic plans to enhance service delivery and achieve business objectives.
  • Business Development and Partnerships
    • Grow local partnerships and networks to enhance service delivery and raise the Servol profile.
    • Work with the Regional Operations Manager to identify local funding opportunities, developing bids to enhance business development and growth.

Requirements

  • Level 4 or equivalent in Health and Social Care or related subject.
  • Able to demonstrate a robust understanding of housing management policy, process, and legislation.
  • Strong knowledge of regulatory and legislative requirements in social care.
  • Demonstrable understanding of financial management.
  • Experience of service monitoring and reporting, including the ability to analyze data and make informed decisions.